Hampton Inn & Suites San Antonio-Downtown/Market Square

Breakfast was not very good. Eggs were watery, bacon and sausage was undercooked and the potatoes were horrible.

Terrible management horrible staff no confidence

Everything was as described.

Second time using this hotel and it’s been a great stay both times.

Exceptional

The Oatmeal The bed was a brick, the breakfast items such as eggs, sausages and potatoes were not kept hot enough. The staff was lukewarm, not necessarily rude just disinterested. Needed a hot tub. Way overpriced. I was let down.

Very little 1-The ridiculous parking fees. 2-The very unfriendly and offensive older lady at checkout in the morning. She was rude, did not want to talk to us and made us feel humiliated. 3- the breakfast seemed like reheated left overs. 4-Probably the worse Hampton I’ve stayed in. 5-The booking.com rating does not match this Hampton. Should be a 5

The size of the room was really good. The breakfast was good and they even had some fruit. The room where you had breakfast was really nicely appointed and it was somewhere you could sit and work afterwards. It was more upscale. Many hotels have a similar standard. It feels like you're sitting at McDonald's. This was more like a higher-end cafe. The staff were extremely friendly and the property has an overall good feel about it The only thing I think the property could improve is the carpet in the room, which I think was more of a rug. It felt like it had a lot of built-up dirt in it

I wish I could have breakfast but unfortunately I was denied from checking in to the hotel because I was told that my reservation was canceled so i drove 4 hrs. to San Antonio Tx not knowing that hotel manager desided to cancelled my reservation with out notice

Everything was perfect.

- Paper plates and cutlery at breakfast. Poor choice and was not value for money.

Location & Staff was friendly. Tiny parking lot, I was on the ground floor& the walls are paper thin(guy next door coughed all night), people walking down the street outside shouting profanities, and the traffic could be heard loudly. Windows had no view outside.

The hotel has great amenities, staff, and rooms layouts. The finishes and furnishings are a bit run down, but, apparently, in the process of being renovated.

Under renovation but didn't bother us at all. Breakfast is always great here. And front desk is always kind and helpful. Bed was very comfortable and temperature was to our liking. Glad I stayed here I will definitely stay here again!

Good place to stay for a close travel to sites

Everything was great. Walking distance to the Riverwalk and Market Square. The only thing is that the room was a little small for us.

Very good

Nice and quiet. There was a lobby sign that the hotel is undergoing remodeling, which is good, because our room needed it.

The only thing bad was that the a/c unit in the room mad the room feel kind of humid a bit

Poor