Porto Vista Hotel Downtown

Does not look like the pictures.

Room didn’t come with a remote for the AC

Not what I was fully expecting. There was some fast food wrappers behind the couch whichade me think the room wasn't cleaned completely

The staff was very kind and helpful.

they didnt included breakfast because we didnt booked directly trough them

Much of hotel has a view of parking lot. There was loud renovations somewhere that started at 7, a small room, maybe bed bugs?!, great location in little Italy, but also on the flight path.

Staff all friendly and attentive from welcome to departure.

Upon arriving late at night, we were assigned a room that was already occupied, with the door partially secured by the interior latch. This immediately raised concerns about both room assignment procedures and guest safety. The exterior hallway was poorly lit, and there appeared to be little security presence despite a steady flow of people entering the building around midnight. When we reported the issue, the response from the front desk felt dismissive. We were told the restaurant was closed and that the people entering were “hopefully going to their rooms,” which did little to address our concerns. We were moved to another room described as a suite, but it was also disappointing. The towels appeared improperly handled, the kitchenette lacked basic dishware and cutlery, the shower leaked into the bathroom, and the curtain rod was visibly uneven. Overall, the room felt unfinished and poorly maintained. Given these issues and our discomfort, we booked another hotel and left the following morning. At checkout, we were advised to contact Expedia regarding a refund for the unused nights, but the hotel ultimately declined any refund, citing our non-refundable booking. Overall, we were very disappointed with both the condition of the accommodations and the handling of our concerns. We also incurred additional expenses as a result of having to relocate.

Staff was great! Room was clean! Location was perfect!

The pictures are not like how they are in person

the good thing about this place is it is close to various hot spots in area such as little italy and sea side. i recommend it if no other place found

It was very weird and eclectic and super cool. Clayton made our stay even better than it was. There are several rooftop places to go have cocktails watch movies and otherwise just enjoy the boutique sort of feel.

Staff was kind and helpful, the hotel does give a bit of a motel experience but if you aren’t interested in amenities then this is the place for you.

The staff was very kind and helpful the whole trip. We did go to see the movie night and it was very spacious and had lots of seats.

They need to put safety bars in the tubs or nonslip rubber mats - It was very slippery getting out of the tub.

Superb

Decent location. Valet insanely over priced. “Rough crowd” in the lobby. Extremely uncomfortable pillows. Cheap hotel but nice restaurant upstairs.

Valet was busy but great Staff is very friendly

Passable

Great location