InterContinental Mark Hopkins by IHG

Hotel is old and not well maintained. Staff are friendly. For the price there are better options out there

Excellent Location beautiful old hotel

Great hotel! I will be staying here again.

Stuff was great, hotel was clean and nice. Only minor complaint, no fridge or coffee maker in room. They offer coffee delivery to roool in the morning for a fee, but didn't know until it was too late to order. This was new since the last time we stayed. It would of been nice to know before hand. And luckily we didn't need the fridge this time, but we did have need of it in the past. Hopefully it was a temporary thing. But overall, we always have a good time at this location.

Love the history of this amazing hotel. And the Top of the Mark is the crown jewel for the City by the Bay. Simply beautiful.

Decent room

Great location, classic hotel.

Really tired hotel with no soul. No bell/ doorman to greet, 1 FD clerk on, so had to wait to check in. No answer when I tried 3 extensions to have my car brought around. Room was just ok, no slippers, mini bar locked, no water offered. Bathroom sink mixing valve do not work and water was scalding hot. I own luxury hotels and the once famous Mark Hopkins is in decline…the owners or GM need to wake up. Really tired hotel with no soul. No bell/ doorman to greet, 1 FD clerk on, so had to wait to check in. No answer when I tried 3 extensions to have my car brought around. Room was just ok, no slippers, mini bar locked, no water offered. Bathroom sink mixing valve do not work and water was scalding hot. I own luxury hotels and the once famous Mark Hopkins is in decline…the owners or GM need to wake up.

Very good

Our room was spacious, clean with a large and comfortable bed. A plus to stay at this hotel (stayed 5 or 6 times, already) is The Top of the Mark, on the top floor of the hotel. You can dance your night away at the sound of weekly live bands while having a 360 degree view over san Francisco and the bay.

Was very elegant , all you could expect from a nice hotel … pretty bar No pool

Room was relatively clean, and it is an older, historic hotel so you know it has a lot of charm. Some amenities are not here such as no coffee in the room- they have free coffee in the lobby but no coffee makers. Also no refrigerator just a locked mini bar if you have leftovers or bring any travel snacks. The top of the mark is always fun, the views are outstanding, and such a cool spot, but overall the hotel lacks some pretty trucks amenities.

like the location, service and ambiance, but room view could have been better, and of course trying to find a more inexpensive way to park the car....$100 a night gets costly..

St

Exceptional

Excellent dog park across the street. Cable car ran right to property. We saw a show at the Masonic which was walking distance. First time in Nob Hill was great.

Staff were helpful

The Mark is a classic - it's an excellent hotel. Kind of unfair to compare it to the Fairmont, but I think it's a better value.

Good

The staff were super nice and helpful and the room was amazing. The Top of the Mark is worth the money.