Villa Inn

It's an older motel/Inn. It has a charm!

It was nice to have a shower cap, which most places don't provide. The bed linens were clean and fresh. Part of the room was nicely remodeled with marble; the microwave and refrigerator were useful and worked well; the shower seemed new and had a good stream of water; the curtains were in good shape and worked well; the staff brought us fresh towels without being asked, and the shampoo they provided was very nice; the front desk personnel were helpful & responsive; and the breakfast was good, eggs were hot, waffle (on request) was very good, restaurant was clean, and the restaurant staff were helpful and friendly. On the other hand, the bathroom doorknob was missing a screw, which made it harder to use, consequent to which the door had obviously been kicked in at one time; the bathroom door was coming apart; the rug needed cleaning; some furniture was old, faded and cheaply made; and the neighborhood seemed sketchy.

The best customer service I've had in years. It was a little old in appearance but perfect for a family.

Clean good vibe

I’ve been there twice and both times the restaurant was not open due to my schedule, but I can’t wait to try it next time around

Very clean and comfortable

Nice place. You would never know Hwy. 101 was so close. Clean, friendly & easy to get to.

Only real issues was no iron in room or ironing board, and the shower head needs a good cleaning from the water can Calcium build up Other than that we had a very welcoming pleasant stay, and will contine to come back. Been coming to this Hotel for almost 30 years.

Very convenient and reasonably priced for San Rafael. Stayed for 4 days total and room was always really clean. It’s a good quality 2-star hotel with comfortable beds and friendly staff. Breakfast is adequate and includes fresh made waffles. There is no elevator so if that’s a problem, ask for a ground level room.

Everything about the visit was first class.

Superb

Good location and value for the money.

That it had a restaurant and free parking

The odor in the room is penetrating and lasting. If you have to stay, bring air spray.

Room was clean. A gentleman who worked there gave us some great ideas of places to go to view the Golden Gate Bridge. Enjoyed out stay.

Decent single queen bed room, spacious but was missing cloth hangars. Clean but had a few cockroaches keeping me company.

The room was clean and quiet and the mattress was comfortable although the pillows were very hard.

Kinda of dated but nice staff. Area was kinda sketchy. Rooms were updated, water pressure good

Wifi didn't work, limited breakfast options for people with dietary restrictions (gluten-free),

Good