Grand Hotel Hermitage

Quiet area Friendly staff Pool area Exceptional breakfast Many restaurants within walking distance Could use earlier pick up times in sorrento

Great location, amazing view, friendly staff, and delicious breakfast and restaurant! Nothing ?

The hotel is well located, staff is great and if you have sea facing rooms (one of our rooms was upgraded!! Thank you), the views are breath taking (we had Vesuvius in front of us). Breakfast is descent

It was far away from crowded area but near a small village which was only 10 min walk, awesome local restaurants! Staff was amazing, very helpful

Amazing location Nothing

The warm welcome we received on arrival continued throughout our stay with wonderful staff and amazing facilities. The view from our balcony was breathtaking… we are already dreaming about returning! nothing

Hard beds

Exceptional

View Extra charge equivalent to an adult fee for a 5 year old kid. Everything very old

Beautiful hotel in the hills of Sorrento with fantastic views of Mount Vesuvius.Personnel extremely helpful and warm. Great food at reasonable prices in hotel restaurant. Day tours booked via hotel, no stress. Great shuttle service provided free of charge from hotel to Sorrento at various times of the day and back. Just had to book via reception. Big thankyou to you all, for looking after us so well. Nothing!

Excellent hotel . Everything is great !

All aspects was great

I absolutely loved my stay here! The highlight was definitely the balcony — the view was stunning, especially at sunrise and sunset. It overlooked the city/sea/mountains (adjust based on your trip), and it was the perfect spot to relax with a cup of coffee or a glass of wine. The space is comfortable and well-equipped, making it an ideal choice for a cozy getaway.

The stuff was excellent and friendly. They were very helpful and doing their best to make sure we’re happy and satisfied

Great location with stunning views of the coast and Mount Vesuvius. Short walk through the gardens and you are in town. Amazing team welcoming us upon arrival Sadly woken up very early by noisy guests (sound travels far and not really soundproofed doors) The room had a mini fridge but sadly no water present… in all the places we have stayed in, there was at least a small bottle of water. This claims to be a 4 Star hotel, this should not be only because of its location. The team welcoming us upon arrival was very professional and couldn’t have been more helpful, unlike the team in the following day - they were quite cold and very defensive when I asked about the water. I was told: ‘I have travelled and it’s not something you find in a room…’ Well, I have also travelled extensively and also ran a luxury development in the Caribbean and would have never dreamed of dealing with a simple request like this. Don’t think we will visit again…

Very friendly staff and very clean and breakfast had a very good choice of food. Wasclose to a village, which was beautiful would definitely go back.

Great location with beautiful view through the window. The room was clean. The breakfast was good, but not various. The staff was very friendly.

Rooms were clean, gorgeous pool, regular bus shuttle down to Sorrento, super helpful and friendly staff. The location was great too with a cute village about a 5 minute walk away with restaurants and bars. The hotel breakfast was excellent too. The only thing I’d comment on is I wish they’d offer a later shuttle bus back from Sorrento up to the hotel, as it’d be great to not have to rely on the public buses or taxis. The food for lunch/dinner was also a little expensive compared to the local places.

The view was great, the staff were great, the food was amazing. The included breakfast was really, really good, and we had dinner in the hotel on a few nights and it was outstanding quality (as was the local wine). The swimming pool was a nice size and depth. The location was very good - we took a risk on staying outside and beyonf Sorento and it was a great deicision, with a free shuttle bus if needed, and numerous excursions available. The bed's were rock hard and the pillows way too soft. We all had sore backs afterwards. It really was a problem.

The view from the hotel was spectacular! We enjoyed using the pool facilities and relaxing on the sun beds. The staff were excellent - they were very friendly and super flexible with our needs. The room was comfortable and had a wonderful view overlooking the pool and mountains. The driver of the shuttle bus was good as well and it was free! Breakfast was pretty average but had quite a good range of food.