Four Points by Sheraton Santiago

Location Breakfast

The reception staff were extremely nice and helpful. Location is good, right near the big shopping center and lots of restaurants close by. Breakfast was included and was very good. The room was very small.

Good variety & attentive staff Dinner one night we ordered burgers & some turned up cold while some turned up much later. Considering how few guest ate dinner there it was very strange/poor.

The location is pristine in the most walkable area of downtown Santiago. It is within minutes of multiple modes of mass transit, including metro and bus, accessible without having to cross a major roadway. The hotel has its own underground parking facility with extremely inexpensive daily rates for hotel guests, making having a car as well for longer trips a breeze. The hotel includes a small but lovely rooftop pool and sunbathing as well as a gym facility. The price for a suite w/private bedroom and enormous walk-in closet was excellent. The staff cleaned efficiently and restocked essentials such as tea, coffee, linens, etc. efficiently and generally made our stay a breeze and immensely comfortable. The only thing I cannot comment on is the breakfast, simply due to the location being so optimally placed near literally dozens of cafes and restaurants, to the point where we could not begin to sample everything within 8 days that was within easy walk of our front door. The elevator closes both too quickly and after too short a delay. This is actually worth mentioning as we had a couple minor collisions with it, though nothing serious. It is a minor quibble but the only negative aspect I can think of with our visit.

Breakfast was okay. parking was complicated.

The rooms are getting old

TV is not smart and there's no higienic shower in the toilet

Enjoo the Team worker

Very good

Exceptional

Construction out front was the only problem,. Loved that there was a “village” area just around the corner. Also, could walk to several attractions. Front desk helpful in arranging car service to more distant attractions.

Easy go around area good meals restaurants small stores safe environment.

Very good

Exceptional

The breakfast was excellent with many selections available. All of the food was delicious. Christian was very helpful. He saw us walk by the hotel (we didn't see the entrance) and came out to assist us; carried our luggage back into the hotel. He is pleasant, always smiling. The staff at the front desk assisted us by looking up some potential places to shop and provided clear directions for how to walk there. I wish there had been a clearer explanation of the dinner meal that we ordered. We ended up with lots of food (that we couldn't finish) because we were told that the portions were small, but in fact, they were quite ample. I think that the hotel renovations will be good. It would have been nice to have the market completed when we were there.

Breakfast & staff ?? Nothing

The location It was too old, food was bad and expensive, the staff was very confusing, the street was terrible to get to the hotel. The gym was awful

Staff is extremely helpful. The location is great with great connectivity and restaurants near by. Rooms were good. Breakfast spread was very good. Due to construction, the road was blocked for traffic however the staff was extremely helpful and ensure that guests are not inconvenienced. no

Superb

Exceptional