Grand Mercure Sao Paulo Vila Olimpia
About Grand Mercure Sao Paulo Vila Olimpia
Located in the rising business district of Vila Olímpia, the Grand Mercure SP Vila Olímpia provides comfortable rooms and all the support required by business travelers. The hotel has an impressive range of facilities designed for conventions and other events, offering large meeting rooms, as well as equipment and professional assistance for multimedia presentations. The on-site restaurant offers a varied breakfast and international dishes for lunch. At other times, you are welcome to enjoy snacks and drinks in a casual atmosphere. Cidade Jardim Shopping Mall is 0.9 mi from the property, while Ibirapuera Park is 1.5 mi away. Congonhas Airport is 3.2 mi from Grand Mercure SP Vila Olímpia and Guarulhos International Airport is 22 mi.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Great localization, very confortable room and an excellent breakfast.
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Comfortable, room was simple, but had everything I needed. Service is good, and the bar had good food. Good breakfast as well. Very well located, near the airport. Air conditioning was a bit off in my room. I had to turn it off so the room wasn’t too cold (15C). And the towels were very stiff, maybe they should considering renewing them more often.
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Very good
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Wi Fi almost doesn’t work. Most of the time I had to use roaming on my phone
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Good
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Disappointing
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Fantastic breakfast Good équipement Good location Nice bed! Security monitoring could be improved It seems all persons could easily enter into the hotel
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The property is very clean, organised, elegant and the staff were very helpful, always ready to help you with whatever you needed. The food is amazing as well, especially the breakfast!
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Very well located and the staff always helpful and welcoming. The breakfast is excellent and the staff from the restaurant wants always to make sure you try the best from their cousine and proactively offer different options. They have bikes for sharing and a very good gym. In a very cold night we had to call to ask for an extra blanket and they promptly send to us (because they don’t keep one in the room) and an electric warmer. Definetly a hotel like this could have better towels (small and thin towels were a negative surprise) and pillows (also very thin and uncomfortable) specially in an executive room. Just two towels in a room with two people and no extra blankets. VERY noisy all night, you can hear everything from other rooms and hallway. Also early in the morning the staff moving around (the location in front of the housekeeping room).
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Nothing really
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Good location for a business trip, good breakfast I was given a room that was very noisy (1st floor, right in front of an opening to the ground floor). I asked to change room and they charged me to do so since they didn’t have another room in the same category available. Given the situation, I believe a free upgrade would have been appropriate. The front desk staff didn’t handle the situation well and was not at all solution oriented.
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Everything
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Poor check-out services, limited options at breakfast.
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The room was in bad shape, needs maintenance or refitting
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The hotel is beautiful and the common areas are very comfortable. I often stay at this hotel and am normally very happy with the rooms. However, this time the room was below standard. It urgently needs an upgrade.
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Excellent Breakfast - Neide prepared an delicious american pancake. Reception Staff: Sarah and Fernanda were very sympathetic and helpful.
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Exceptional
