Granbell Hotel Susukino

Location. Comfortable Nothing

Good location. Very clean room

Location was great Very small check in area that was poorly laid out Difficult to hear what the receptionist was saying because of the layout

Wow. Excellent location in Susukino and close to an important subway line. Loved the vibe in Susukino. Lively, young, fun! Lots to do. The breakfast was worth the cost — so many delicious Japanese and western options. The soup curry and miso soup and salad were my favorites, but everything was well made and yummy. The staff was extremely helpful too. The onsen on the roof was modern and well laid out. Very peaceful to be on the roof— privacy glass surrounded it but you can see the sky above. Loved it. Will return! My only issue was the lack of space for clothing since there are no drawers. Only a bar for hanging clothes. But honestly I figured it out.

We enjoyed our stay at the hotel, I thought it was a good value for the price, with comfortable rooms, and a relaxing rooftop bath. Breakfast was lovely, and the staff helpful. My only complaint is that the sun rises extremely early (3:30-4AM) in Hokkaido in the summer. The curtains in our east-facing room were not terrific at blocking light, which made for some early mornings. It did mean we were first in line at breakfast, but I would have liked the option to sleep in.

Location!!

The fitness could have been better.

Good location Smell of smoke in elevator

Everything was amazing. Location, aesthetics , cleanliness, friendly and efficient staff, room comfort Nothing

So one was offended by my tattooed Caucasian middle aged body in the onsen. There are multiple with the same name, just a district name attached. I walked way out of my way only to have to take a taxi to the correct branch. GPS on my Apple Maps lagged and was of poor service so I really got disoriented on multiple Occasions

Comfortable and clean. Nice layout for the rooms. Fairly efficient hotel. Liked the room setup and views. Location was pretty good. I stayed at a few hotels from this brand on this trip and this one had some oddities. The women’s public bath is not too exciting. Outside pool is too shallow and small. Why bother really? My partner didn’t use the men’s bath so I’m not sure about that one. One very strange thing-staff took our laundry out of the machine without letting us know they do that. And when we went down to the front desk in a panic thinking someone had taken all our clothes they seemed confused that they were missing. Lol We were actively waiting for it to be done and had a timer on. No apology given but the clothes were crumpled in a bag and handed to us. Very odd. Also took some time to get our car out of the hotel parking even though there was no one else in the queue.

Room is very cozy style for stay Elevator a bit waiting sometimes

The onsen

Location is perfect, really close to the subway and bus station to airport. The Hotel provides various of tea bags and shampoos, body lotion, it’s very convenient. They cleans rooms three days a row, but it’s not a big deal for me. I hope they have drinking machine or can provide bottles of water everyday.

Good location, nice room, good shower and excellent bed Nothing in particular, the staff was not overly friendly, but it was ok. Personally I prefer to have my room serviced every day

5am every morning street workers very noisy

Very nice hotel, comfortable beds, nice spawn on the roof Location, comfortable room, and a nice

I really liked the rooms. Very modern. The hotel staff was very nice the entire time and never made me feel uncomfortable being American. I've seen some reviews that say that and I definitely didn't feel that at all. The breakfast was just okay...

What I didn’t like about the hotel is that parking has a fee, and it’s quite expensive. It should be free for checked-in guests. This was actually our first time having to pay for parking at a hotel. I also didn’t like the room. It’s really small—since we had large luggage, we could barely move around comfortably. There wasn’t even a proper closet to store our clothes.

Good location! Many things. They had their booking.com account hacked and I had trouble with my card for that! They knew about the problem and could have sent an e-mail for coming guests. The room is super super small, has carpet on the floor and the ceiling of the bathroom is very low. They dont offer room service if you stay for less then 3 nights. The breakfast had cold scrambled eggs and they kick you out if you go on slippers. Definitely not worth the money.