Mercure Sapporo
About Mercure Sapporo
At Mercure Sapporo, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as luggage storage. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mercure Sapporo.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Sapporo, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Mercure Sapporo, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The staff have no policy regarding laundry use, specifically if patients don’t remove their laundry promptly. Other properties have signs saying if your laundry is left for a long period of time unattended, the front desk will remove it, and you can retrieve it from the front desk. When I ask them to do something about laundry that someone has left for over an hour, they just told me to find another machine on another floor. Sure that’s what I need to do, but that doesn’t solve the issue for future travelers. I also need to Amazon some thing that I lost, and they were did not provide any assistance. Overall, I would say they’re not very keen on customer service, and you would get better customer service in Tokyo.
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That I had to leave
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Location was great. Right in Susukino, close to many of the main things in the area. Rooms were larger than expected. Smaller fridge than other hotels, but nothing too bad. Staff were friendly and efficient. Overall, I am very satisfied and will consider staying here again. Just nitpicky stuff like a smaller fridge and water, small lobby...absolutely nothing that would make it bad. I really have nothing bad to say about the property.
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Good location, good gym . Great value For the price it’s really good.
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Great location
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Location. Good breakfast. Employees were great! No individual thermostat in the rooms. Different people prefer different temperature settings. Never seen that before. Also, suggest to leave the window open, it cooled the room a little bit then you can hear the crowd loudly in the early morning. Unacceptable
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within city center, great location, near odori park
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Excellent location N/A
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the room and bed , so spacious for 4 people , location near susukino and Mitsukoshi, staffs are nice specially the American good looking boy at the reception . Nothing
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Convenience stores all around Tourist in buses. There are more hotels that are more central.
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Everything feel outdated.
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Staff was friendly and accommodating. Location is convenient and there’s a convenience store beside the hotel.
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Room was spacious. Laundry area waiting time is too long, hope the hotel adds more laundry machine in the future.
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Staff, check-in, check-out, location, facilities, cleanliness - all great! None
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It has the best location. None.
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Cleaning day Glass replacement No no body lotion
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The location was great. Closed to underground station.
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Staff were amazing, no doubt about it! Location is the best!!! Bathroom is big than usual Japan bathrooms. Please invest to a better weighing scale for luggage
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Good location
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Good location and delicious breakfasts None
