Residence Inn by Marriott Savannah Downtown/Historic District

My bugs had flying bugs. Reported it ti front desk no one ever came to spray.

The hotel lobby is clean and offers complimentary water, which was a lifesaver after walking outside in the summer. The rooms are clean. The cabinets in the kitchen and bathroom are showing wear and tear. I liked the fact that the air conditioning was not an in-wall unit, so it was quiet and very efficient. The reason for the poor rating is that the elevators were not working, so we had to lug all of our luggage up multiple flights of stairs. Navigating the stairs with my luggage was quite difficult. Since the elevator is an essential amenity, I was hoping management would offer some extra loyalty points or a partial refund for the inconvenience unpon check in — they did not; the front desk gave a smile and said “sorry, our elevators are not working.”

Ran out of breakfast

Breakfast was wonderful. Bed in room was extremely comfortable and the location was perfect. Our room had a small leak but it definitely didn’t derail the trip.

Has very little parking but offers Valet parking for a fee.

Very good

Superb

Exceptional

Clean Homeless people sleeping outside of property.

Room was not very clean

Courtyard arrangements Room was not very clean

Staff and breakfast We had 3 seprate rooms .... one room had significant mold that was reported to front desk.... one had heavy urine smell in toilet area that finally diminished after 3 cleaning... one seemed to be fine.

Exceptional

Whoever checked us in was extremely friendly and helpful! :)

The staff was very efficient and friendly. The breakfast was very good. The location was good, convenient to all of downtown Savannah. It is an older property. Shows some wear.

Our only gripe was how cold the room and hallways were. We actually had to turn on the heat (it was 68 degrees in the room- we are acclimated to 74) as the A/C didn’t allow a temperature over 70.

Friendly and helpful staff, great courtyard pool, and very good breakfast. Nothing

Exceptional

Dislike the lack of off street parking

Only valet parking for $35 a day was a bummer.