Casale del Murgese

Beautiful scenery, room were cozy and staff were pleasant

Friendly, accommodating staff, beautiful property, lovely pool Nothing!

Property has a lot of potential, but could use an update. Rooms could use updating

The property was very clean with several fruit trees scattered throughout. I was picking prickly pears every morning. The dinners were amazing. The pool is beautiful. Getting to the property at night was difficult as there no lights or signs in front of property.

Pool was great Older lady on front desk was pretty rude, no towels at pool so always had to ask, breakfast was pretty dismal cold eggs & bacon

We were there for two nights in late September. The pool is terrific. So is the location. It wasn't too hot on one of those days and so we walked into Savelletri on quiet roads which gave us a chance to really see the ancient olive trees. Staff were very good and helpful, especially since it is hard to get hot water (the answer is to run taps and flush the toilet for a very long time!). Breakfasts were good. The room was very nice. The sandwiches at the bar were good. This was our first stop on our trip to Puglia and we wanted to relax and not do much, and this place fit that bill well. One or our dinners was so weird that we ended up laughing. A steak came with some very thin fried potatoes and no other vegetables. Similarly, the beets supposed to be with another dish were a few scattered dried beets. We recommend that if you have a car you go to Savelletri. There are nice restaurants there.

Good location and close to the sea. A good large pool. A bit outdated to be a four star place.

Very good

Beautiful pool A bit isolated and taxis were expensive

Location and resort was very quiet and peaceful, the grounds were spacious and the pool with bar was staffed all day. Breakfast was plenty of choice. All staff were very friendly. Unusual way of paying for drinks, food etc during our stay which was put on our room and paid when checking out(no PAYG system) Facilities were exceptionally clean on the whole resort. Bed linen could have been better

Pros: Location in the midst of old olive tree plantations, cleanliness, pool It’s not a hotel, it’s a party and wedding venue with a couple of rooms which they rent out for extra income. However the main source of their income is the party business and that’s what they care about. As a result the customer service for “hotel” guests is non-existent, the breakfast’s are a sad joke and you must be ready to withstand high levels of noise at night (up until 2 am). Overpriced, avoid.

The staff, service, breakfast and pool were amazing. Everyone was helpful and did their best to make us comfortable. The air conditioning in our room was weak. They did try to fix it and reported that it was working but it was not that cool in our room.

Very good

The stay was very peaceful and the breakfast was amazing and very tasty and fresh produce. Nothing

Nice surrounding During the weekend and with a wedding going on forget to sleep. Loud music going on till 3 am. Breakfast very limited not matching the price class

Good location This is NOT a 4 star hotel (or even 3 star). It’s a wddding venue (and a very average one at that) with some accommodation. They have 45 weddings a year, and did not mention to us that our (thankfully only) one night stay coincided with a wedding. Even though our room was further from the event, the music was VERY loud and we had kids with us who struggled to sleep. Other guests had noisy neighbours who had attended the wedding and didn’t get to sleep until after 2am. The room was VERY average - we had an extra bed for one of our teenagers and he woke up to a bed full of ants in the morning. We were woken up at 2am by the TV a suddenly turning itself on (loudly). We tried to contact management late at night when we realised the noise issue and the General Manager had already gone home, and the event director said he couldn’t help. When the General Manager was available the following morning, he could not have been less helpful - he literally shrugged and told me he didn’t care and that ‘no one else has ever complained’. I work in hotels and this is the kind of management that speaks of regular and frequent complaints but no need to do anything about it as they are unlikely to have repeat business anyway. We had booked a room only rate, but I asked for breakfast to be included given the events of the night before. They grudgingly agreed, but breakfast was an absolute disaster. Breakfast finishes at 9.30am, which is very early for a weekend - but we arrived at 9.10am to a very busy restaurant, one waitress working (who was totally overwhelmed and dealing with complaints from every angle) and when we finally got her attention at 9.28am she told us we could not have coffee/ tea as breakfast finished at 9.30, even though we’d been trying to get served for the last 20 mins. The buffet was poor. This hotel was good value, but the stay was such a disaster and the management so appalling, I will raise a dispute with my credit card company.

Exceptional

Good

Lands, Pools Some staff were a little disorganised

Breakfast staff did not bring our drinks until asked multiple times Power was out for 2 hours and no reference to when it was restored Kids going to bathroom in pool and no clean up completed