Home2 Suites by Hilton Scottsdale Old Town

Clean and comfortable room/beds. Loved the kitchenette and fridge. AC worked great and was quiet. Smart TV was easy to use to log into Netflix etc. Location was good. Very close to old town. Majority of the staff was very kind and courteous. Non disclosed $15 a day parking charge plus tax. Ridiculous. I hate price gouging tactics. The fan in the bathroom did not work. The free breakfast is ok. The eating area is very clean and spacious. The food choices are limited but adequate and appreciated.

Loved the room with the bedroom. Lg refrigera

Very comfortable hotel and staff is very friendly and helpful.

Good breakfast. Its a good money saver for people with kids.

Very good

Exceptional

We traveled from Las Vegas for a 5-day stay to celebrate my son’s birthday, and unfortunately, the experience fell far short of our expectations. From the moment we arrived, the room did not appear to be properly cleaned. There was a noticeable streak on the bathroom door, and the linens had marks on them that made us question whether they had been thoroughly washed. One of the biggest frustrations was the TV, which constantly lost its internet connection and timed out every few minutes while we were trying to watch YouTube or streaming apps. After spending long days out in the Arizona heat, it would have been nice to relax without constant interruptions. On the third day, we requested housekeeping while we were out. When we returned, they had not cleaned the shower or the toilet. To make matters worse, they took the partially used roll of toilet paper but didn’t replace it. When we went to the front desk, we were handed a single roll and told they didn’t have any more, which made us feel like we were inconveniencing them for asking for a basic necessity. The pool was not very clean, the hot tub was roped off during our stay, and although we paid extra for a balcony room, it only had one chair. There was also extremely loud partying outside for most of the night during the first three nights, making it difficult to relax or sleep. Overall, this stay did not reflect the quality or experience I expected.

Staff was very nice and helpful, and the breakfast was good and there was as good selection of breakfast options

Location Staff Room Brrakfast The hot tub was broken The charge for parking, especially since it was not mentioned at booking and/or when I checked in.

Staff Room Brrakfast The hot tub was broken The charge for parking, especially since it was not mentioned at booking and/or when I checked in.

The hotel was very clean. The pool was a big hit with the kids especially in the heat. Breakfast was great just wish they had more than one waffle maker.

Cleanroom.

Everything was great, the ice machine was down closest to our room. In a city that is always super-hot, ICE is a MUST.

Breakfast was good, rooms were nice. Unfortunately walls are thin.

I would only offer one suggestion: Add another waffle maker or add a pancake maker! Breakfast is delicious!

We took a chance on this hotel with mixed reviews. So glad we did. The property is very nice, and well maintained. It is clean and you can see the staff work to keep it that way. Kids loved the pool, pet friendly, breakfast had variety, which was nice since we stayed two nights. We could indeed hear the ppl above us, but it wasn’t terrible. The location was great for the activities we had planned, and dinner options were convenient.

I had a ground floor and would see crickets and bugs crawling in the bathroom. My recommendation is to spray often. The sun would shine through my window and I never noticed how to close it.

Great value and convenient Breakfast could have been better, food ran out and was not refilled even when there was an hour left.

Breakfast could have been better, food ran out and was not refilled even when there was an hour left.

I stayed at the end of April. The room was huge and laid out so nicely. The storage options for clothing drawers, hooks, hanging, bench and luggage is very intuitive and works really well for how you would naturally lay out your things. It was also designed so that a couple or 2 people would both have ample storage for all of their things. I didn't even know it had a full kitchen until I arrived. I was very impressed and would stay again, especially if I had more people and knew I needed the space and the kitchen. Everything was very clean.