SureStay Plus Hotel by Best Western Sevierville
About SureStay Plus Hotel by Best Western Sevierville
The Econo Lodge hotel is ideally located less than five miles away from downtown Pigeon Forge and the majestic Smoky Mountains, and just one mile from historic downtown Sevierville. This hotel is located adjacent to Cracker Barrel Old Country Store, Ruby Tuesday and Starbucks, and within walking distance to many other restaurants. The surrounding area provides a variety of activities, including Sevierville city parks, a movie theater and Smokies Park, home of the Tennessee Smokies baseball team. Guests are invited to enjoy amenities like free continental breakfast, free wireless high-speed Internet access, free local calls and seasonal outdoor pool with water slide. Business travelers can take advantage of conveniences like the public computer with Internet access and copy and fax services. All of our guest rooms come equipped with standard amenities as well as curved shower rods, hair dryers, refrigerators, spacious work desks and cable television. Some rooms feature microwaves, coffee makers and whirlpool bathtubs. Nonsmoking rooms can be requested. For added convenience while you travel, we offer coin-operated laundry facilities. Ample parking is available for cars, truck and buses.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Great location. Friendly staff.
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All (1) stars because that’s the lowest you can give and still leave a review for others. Had a confirmed booking with e-mails to show as Expedia does always, and the on duty front desk attendant stated my booking was canceled earlier in the day because they couldn’t run my debit card to charge it. PAY AT PROPERTY was selected on Expedia before the booking was accepted AND CONFIRMED - she was informed of that and shown the e-mail. Her response was “well we couldn’t call you either because all we had for your phone number was 1s”. She states she seen the email confirmation and confirmation number but she didn’t know what to tell me. Pretty inconvenient being Jeep Invasion 2026 Pigeon Forge!! God had us for sure as always and led us to The Inn at Apple Valley - an Ascend Collection property, and it was very very worth every penny! Priced economically but service well above standard! Well kept property, found a new home while in Sevierville/Pigeon Forge, TN!!
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Everything was great from beginning to end!!
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The staff was very professional and helpful, but the room had issues, the control for the shower wasn’t working and wasn’t repaired for three days. We were there only a temporary fix, which wasn’t very good. They were ants over by the air conditioner on the bed which got into our picnic basket. And a few other issues.
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Our room was very clean and the continental breakfast was very good Staff was very helpful when we checked in. Only one night stay because we were traveling
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Room is great. It would be great if they clean the floor properly.
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Everything was great. Highly recommend. N/A
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We like that the location is far enough from the strip that it is quiet when trying to sleep, it's one of the cleaner hotels in the area, the staff are very accommodating when issues arise. The room was clean but we did see a few ants in our room, but nothing that was too major
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Good
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Exceptional
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Very good
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Location was great and very convenient. There were parts of the baseboard missing; there were ants in the bathroom; the bedding had noticeable stains; the air conditioner had a musty smell, a clear indication that the unit needs to be cleaned. NOTE: I have stayed at this hotel in the past and had a much better stay. Hopefully the management will address these issues with due diligence.
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The hotel was ok for the price , staff was very friendly . I didn’t get breakfast . Would stay at this hotel again.
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Location and the hotel was nice and clean Every thing
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Very good
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Exceptional
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Exceptional
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Superb
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We loved the continental breakfast. It was delicious and had a variety of choices. There’s not much bad to say. The door was a little hard to open but that’s about it.
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Nothing to change in my stay
