SureStay Plus Hotel by Best Western Sevierville
About SureStay Plus Hotel by Best Western Sevierville
The Econo Lodge hotel is ideally located less than five miles away from downtown Pigeon Forge and the majestic Smoky Mountains, and just one mile from historic downtown Sevierville. This hotel is located adjacent to Cracker Barrel Old Country Store, Ruby Tuesday and Starbucks, and within walking distance to many other restaurants. The surrounding area provides a variety of activities, including Sevierville city parks, a movie theater and Smokies Park, home of the Tennessee Smokies baseball team. Guests are invited to enjoy amenities like free continental breakfast, free wireless high-speed Internet access, free local calls and seasonal outdoor pool with water slide. Business travelers can take advantage of conveniences like the public computer with Internet access and copy and fax services. All of our guest rooms come equipped with standard amenities as well as curved shower rods, hair dryers, refrigerators, spacious work desks and cable television. Some rooms feature microwaves, coffee makers and whirlpool bathtubs. Nonsmoking rooms can be requested. For added convenience while you travel, we offer coin-operated laundry facilities. Ample parking is available for cars, truck and buses.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Room was clean. Staff were fantastic. Breakfast was a typical breakfast. Parking was spacious.
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Had to wait 15 minutes no one at counter
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All of the above was top notch.
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Staff greeted us with friendly personality that continued throughout stay. Room was clean. Beds were comfortable. Pillows were phenomenal because hotel pillows are usually flat and uncomfortable and these were perfect. Good quality soap and shampoo. Parking lot gives you access to more than one way to get onto main road. Great priced no frill hotel. Would definitely stay again.
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The property was clean and very convient to all what the area has to offer. The only thing I was disappointed about was the bed was not as comfortable as I would like and every time we moved we would hear a popping sound that was coming from the so called box spring. We could have used more pillows. We stayed there for 10 days and the room was quite small for such a long stay. I would stay again but not in that room. Next time I would get a room with two queen beds.
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One King room was extremely tiny and AC was finicky. Sink sprays you due to shallow bowl and high volume even when barely turned on.
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The rooms need updated. The vending machines have been removed. You can hear every noise from your neighbors. Overall, mediocre but it serves its purpose! Staff was friendly! Good location.
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Our week stay was ok. Only issue was the slamming of doors you could actually hear the doors closing,and slamming shut all hours of the night. That was the only issue we had, but that woke us up all hours of the night, and mornings.
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I love the breakfasts but I hope the sausage or egg cook in stove not in the microwave. Waffle pancake is excellent
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We stayed in the one bedroom with king size bed on se one floor. We had a good view of startbuclks. Woke-up with back pain, the bed was to firm for us. But other than that everything was great. We'll definitely stay again.
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The front staff was friendly and polite. It was adequate for the rate, but don’t expect anything extra.
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We were arriving late and tried to reachout to the hotel multiple times with no answers. Luckily they let us check in but it would have been nice to get a confirmation. But standard hotel at a good price point.
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Pool Nothing
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Raymond and staff was very accommodating and helpful, for the whole stay.
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Location Wasn’t clean , pizza box from last stay , sheets was wet, bathroom wasn’t clean
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Bed was comfortable Exhaust fan did not work in bathroom and paint peeling on bathroom ceiling
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Staff were super helpful. Our first room had an issue they got us into a new room right away! Breakfast was good, hot and a few options. Older hotel that has been updated. Parking was tight but never had an issue finding a spot.
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Breakfast was good maybe add some fruits and pastries....coffe was good.....i liked the juices available The air conditioner was loud when it kicked on but it didnt bother my grandson.
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Superb
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Will not stay again
