Best Western Plus Silverdale Beach Hotel

If you are traveling in the near future Aug/Sept 2026) be aware the Hotel's A/C system is down in all rooms. They did not have a date when it would be up and running again.They do provide a box fan in each room

AC being replaced so non-existent for stay

Breakfast was nice , but ended early . Little response , when asked for help .

Staff resolved a booking issue that was neither our fault or the hotel's fault but would have cost us double had it not been resolved. We appreciated that. Friendly service. Air conditioning was down in the building and it was muggy. We were booked in a room above the hotel dryer vents so when we opened the slider door, we got a good whiff of dryer exhaust. Not necessarily a bad odor. They did provide us with a box fan.

Emma works very hard and does an excellent job keeping the dining room and breakfast service areas clean, organized, and re-stocked. She is a gem! We enjoyed the 24/7 coffee (etc) machine. We had a lot of fun in the pool and jacuzzi, and walking outside by the water. The location is close to malls, restaurants and grocery stores. The rooms were clean and comfortable. The staff were very friendly and accommodating.

After I have made the reservation, I was told the AC was not working. I could not cancel the booking because it was not refundable. This was not mentioned anywhere on the hotel or room descriptions when I booked the hotel. I would not have booked this hotel if I had known the AC was not working. We didn't have any other choice and ended up staying in a room that was too warm for the entire night.

The hot tub was broken when i got there and when i was leaving. Breakfasts was the best part of the stay. The room was clean and i was talking to someone in another room they got complementary bag i told them i never got it... Other than that it was ok,,,

Exceptional

Unfortunately the AC wasn’t working, but the hotel did provide a fan for the room and plenty of iced water.

Everything was great except it wasn’t ready at the time we checked in and someone’s TV could be heard through the wall, floor, or ceiling and it sounded like it had a busted speaker. Plus no AC.

Very good

Pretty location A/c down. Back patio door kept locking us out, key wouldn’t work. Staff didn’t care. Hot tub was cold the first night. Couldn’t leave back door open to get breeze because bugs kept flying in room.

I was informed after I booked the room that the AC was not working. Even though it wasn’t that hot outside, the room was 83 degrees and very uncomfortable. They provided a low powered box fan that provided minimal relief. The ice machine on the floor was also out of order. They should not be booking rooms until the AC is fixed or at least offer at a significant discount. Paying over $200/night with no AC is unacceptable.

NO AIR CONDITIONING. Lobby only. Employees act like they care but not their problem. Would help if you could open the balcony door at night but they have no bug screens. Some rooms have a window only. They don’t open! Ice machine for our floor did not work. Toilet made sounds like they train was come in. Beautiful area to visit but find a different hotel. Lots of complaints from many people. Worst stay ever in many years .

We booked the hotel mainly for the convince to get on the airporter. But we also booked it for the pool. The pool was closed, and fireplace that I upgraded up to for the sweet was not working and we were told the gas was off for that. And the restaurant was closed for renovations... the 3 things we booked this hotel for. And I still had to pay full price because of it. You would think the price would be lower since all the perks for an upgraded room were not available and there would be a message before booking that nothing was working. I would of not stayed here and would of spent money somewhere else that had what we wanted available.

Unfortunately the hotel's air conditioning was out during recent hot day (Staff did provide box fans). Needed to go to 3rd floor for ice as they were waiting for a part to repair ice machine on lower floor. Staff was helpful.

Best breakfast meal offered and breakfast staff service is above what’s typical for these morning breakfasts offered with room stay.

There was no air conditioning, they provided a fan but it’s not useful and it’s sufficient for 1 bed only.

The facility is very nice. It has a great breakfast. Beds were comfortable. We were told about the issue with the air conditioning ahead of time but, I reserved a room with a balcony with the idea of being able to open a window or have a screened door to open. Our room was on the first floor with only a sliding glass door, no screen. So needless to say we did not leave it open for fresh air as we had planned being on the first floor looking out at the parking lot.

Staff were very friendly and accommodating. Beds are new but the renovations are still going on more than a year after our last visit to Silverdale. AC was still out during our visit but each room had a box fan which cooled the room at night. Daytime temperatures were in the upper 80’s and the room was warm when we returned around 7 PM each night.