Family Hotel Marsina
About Family Hotel Marsina
Comfortable Accommodations Family Hotel Marsina in Sofia offers air-conditioned rooms with private bathrooms, showers, and tiled floors. Each room includes a wardrobe and TV, ensuring a pleasant stay. Dining Experience The hotel features a restaurant serving Chinese cuisine with vegan options. Guests can enjoy lunch and dinner in a welcoming atmosphere. Convenient Facilities Guests benefit from a terrace and a 24-hour front desk. Additional services include a paid airport shuttle, luggage storage, and paid on-site private parking. Prime Location Located 7.5 mi from Sofia Airport, the hotel is near attractions such as West Park (3.7 mi) and Sofia University St. Kliment Ohridski (5 mi). Guests appreciate the convenient location and room cleanliness.
Amenities
- On-site parking
- 24-hour front desk
- Fitness center
- Dry cleaning
- Luggage storage
- Pet friendly
- Airport shuttle
- Smoke-free property
Reviews
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Nothing! Rooms smelled disgustingly of cigarettes! We had booked 4 rooms and 3 did not even stay there - it was so bad! Service is bad! The landlord asked me to cancel my reservation through booking and pay them a deposit in advance! Rooms were small and the landlord did not meet our requirements of bed arrangements, which we had agreed when paying the deposit!
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Location was good, staff were helpful, very affordable. There is no elevator and the building needs renovation, only cash payment is accepted.
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the smell in the rooms c- someone smoked before us
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Good value for your money for a short stay
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Exceptional
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Good
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They sent us an message just before check in and told us to cancel…that we could not check in and we had to find something else in the middle of the night
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Nothing How badly it was cleaned
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Frustrated! Arrived so tired after I had my flight done. One of the men from the staff was grumpy, shocked me that they do not accept card payments, which is ridiculous on 21st century!? I had to be walking around for 2 miles to find WORKING cash machine and out 5, I did not find any.. in that area, so finally I got to another neighbourhood and had a sleep over at another place. Guys, don't waste customer's time next time and sort out the payment method as easy as possible, please!
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Nothink Dirty
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Nothing Old furniture very uncomfortable bed not even a socket to change my phone near to the bed In a bathroom sink was leaking They said they including the parking but you have to pay separately for it
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Passable
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Exceptional
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Nothing First they confirmed the reservation, when we arrived at the hotel in a snowy and freezing weather, they said there’s no room because of the Booking.com. Soon, they offered a terrible room for cash payment. We had no other options because Sofia was almost closed with bad weather. The room was so bad with smelling toilet water leaking all over the surface. No English communication.
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Very good
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Exceptional
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Nice towels & good hot water Not at all as description on your site. No restaurant as in picture Room smelt of smoke
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Might find it a little difficult to find a place to park if you arrive late at night as it is next to several big apartment buildings.
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location is near to work destination was noisy
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Passable
