City Express by Marriott Spring

Nothing Hotel charged me double and when trying to contact the hotel the phone number listed does not work. When I was finally able to get a phone number no one will answer the phone. It has been three weeks now and I still do not have my refund from being charged twice for the room.

Breakfast minimal Location easy to access

Second room- same problem i went down to front desk that time! Third room had covers and pillow but husband went to bathroom and call to me ...no toilet tissue. Lady at front desk brought 1 roll of tissue. When husband ck out he ask to have room put on his credit they kept rooming my card and incidental charges on his card.lady at front desk said she ll make changes and email me the new receipt. That was at noon today .it i s 11:52 pm and no new receipt in my email! Still premium the lady at front desk was later picking trash in front of hotel. Not a good experience ? Front desk lady do ing everthing!

Checkin and out was smooth. Friendly staff, everything was as advertised! Breakfast was pretty good each day.

First room - BED HAD NO COVERS PILLOWS KEY TO ANOTHER ROOM WAS BROUGHT TO US BY LADY AT FRONT DESK. Second room- same problem i went down to front desk that time! Third room had covers and pillow but husband went to bathroom and call to me ...no toilet tissue. Lady at front desk brought 1 roll of tissue. When husband ck out he ask to have room put on his credit they kept rooming my card and incidental charges on his card.lady at front desk said she ll make changes and email me the new receipt. That was at noon today .it i s 11:52 pm and no new receipt in my email! Still premium the lady at front desk was later picking trash in front of hotel. Not a good experience Front desk lady do ing everthing!

Superb

Yes but the AC unit was loud

I selected the property because of my allergies they do not accept pets, which was great for me however, they were painting the property and for the next two weeks will be under construction. It will be a good place to stay after they finish. The breakfast selection needs some improvement. Fresher ingredients instead of pre-pack alternative.

Nice

Overall poor experience

Superb

The overall condition of the hotel was pretty poor. Dirty in bathroom, obviously needs painting.

Clean room, polite staff

Exceptional

It felt like a soft opening. There were things that were not ready in the room after the remodeling. However, the step was very helpful and made us feel welcome.

Bad

I wish there would’ve been an option when booking to let me know it was under construction. We had the end room next to the stairs and the workers were in and out of the door all night letting the door close on its own which was loud along with all of them walking back and forth all night. So I didn’t get any sleep. It wasn’t comfortable and was not a great experience. The A/C in our room also never got cold even when turning it all the way down to 60/auto and it was 90 degrees in Texas over the weekend. Internet and cable were provided but the tv channels did not come through clear. I had to use the washer & dryer while there and there was only 1 of each. And the breakfast included the next morning was limited and the waffle mix did not taste good. Everything was clean in the room (looked new) and the staff was very nice.

The beds we’re comfortable and room was nice!

New hotel facilities finalizing their internal decorations.

It was under renovation so some things were missing.