The Stromness Hotel

The staff were friendly The hotel is very tired and dated. The bed was really uncomfortable and the quilt cover wasn’t ironed, but the bedding did smell clean. The shower tray in our en-suite didn’t drain very well so had to switch off the shower half way through otherwise it would have overflowed - reported this. There is no bar licence so no alcohol is served. You can take your own but get charged corkage. It was a lot of money per night for not a lot of facilities. The garden was overgrown which was sad and everything was just scruffy

The room was spacious and the two staff were friendly and helpful. Sadly, those are the only positives. Terrible, terrible value for money. If it were dirt cheap I could have excused the really dated and dilapidated decor in the public spaces, the cheap mattresses, the ancient en suite bathroom, the very basic food in the restaurant and the fact that the bar seems to have lost its license and therefore cannot serve alcohol. But they were charging significantly more than very, very much better hotels. I was expecting all of this, but it was high season and everywhere else was fully booked for the night in question. And one of the external fire doors seemed to be permanently propped open which obviously breaks fire regulations but also gives unrestricted public access to the accommodation levels of the building.

Location A bit run down, room was shabby

The hotel is in an excellent location with great breakfast. Erisa really made our morning. Really friendly and helpful. All staff really nice and friendly. Clean bedlinen and towels. Spacious room. The location is superb, you leave the ferry and 2 min walk you are in. If the place was refurbished would be stunning. Very dated deco. Wallpaper that needs replacing. Or maybe paint over it? Bedframes and mattreses painful we assuned gone from the age. Bedside lamps could be replaced? Because we travel with a pet we always get rooms that are not the best. On this occasion it was interesting to see our dog either staying on the sofa or chair or bed, avoiding the floor. Have not seen this behaviour before. On another note there is no lift but you are visiting an old abode so this is to be expected. I think the friendly staff are the heart and soul of this place.

Very good

Staff were super friendly and helpful. Rooms comfortable, clean with abundant hot water. Stairs to climb and breakfast coffee

Very good fresh cooked breakfast. It wasn't on the hot self servers which there may be if there were more guests. Room location was easy access from the car park at the rear of the hotel at the same level. Large twin room with just about a view to the harbour and ferries through the trees. No restrictions on bringing dogs to the restaurant. Quick responses to all messages before arrival and manned reception until midnight when we arrived at 11.45pm Room was a bit tired but wasn't in a bad state. No lift from the main entrance to the first floor reception or the rooms on the second floor (not a problem from the car park which is at floor 2 level to the rear). Lots of negative reviews in the press which put me off but the hotel was way better than this.

Great location for ferry terminal Too expensive for the shoe box size bedroom I was given. Melbourne or Sydney prices! The place is so run down. Definitely not value for money!!

Location snd room had fantastic view Old ! Room had stain all Over carpet and walls . Ceiling had brown marks all over , couch was filthy and stained Heater did not work so we froze Hotel hallway where we had to enter from parking was atrocious and the smell of dog feces was horrible ! It can be such an amazing place but not u til someone buys it and pays all money due and remodels !! Also the price was way toooooo muchfor this hotel

Location was fine and staff were very friendly and helpful. General decoration was old and not well kept. Windows rattled with wind overnight. Breakfast was adequate but bread, croissants and continental breakfast meats/cheese were not fresh. Cooked breakfast delivered before cereals were consumed. Soup spoons only for consumption of cereals. General lack of meal service etiquette. A shame because the staff were most helpful - they just don't know how to deliver the service. They need training. 148 steps from street pavement to allocated bedroom on third floor. Sadly no working lift.

Location & views from our room, part history of Orkney this hotel. breakfast not included, added Cost after paying City rates.

Extremely hot water and a mixing system inadequate. Toilet seat minus the holder on one side making it unsafe for sitting. The entire building is experiencing serious deferred maintenance. Once was a proud part of Stromness is looking less so. However, your staff was excellent as was the food.

Shower over the bath which had a very narrow and curved base making it feel very unsafe. Shower height was fixed and too high. Needs a grab rail for safety although replacing the bath with a walk-in, level access shower would be a better solution. My friend and I felt too unsafe to have another shower.

Clean, available, conveniently located, triple room Shower was scalding and cold, stairs with no elevator

There needs to be better signage where to go when you arrive and they need a liqueur licence

All was good NA

The hotel was closed so we had to find different accomodation We were given very short notice

The hotel has been completely shut for months. No warning or refund was given to us, either by the hotel or by booking.com. We arrived in darkness and rain, and it was sheer good luck that we didn’t spend the night outside. As above

nothing they had the hotel closed by the town athoryteis. the hotel was deemef unsafe after an accident.