Country Heritage Resort Hotel
About Country Heritage Resort Hotel
Experience an abundance of unparalleled facilities and features at Country Heritage Resort Hotel Surabaya.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Taxi and car hire offerings at the resort simplify arranging your excursions, explorations, and additional activities in Surabaya.Visitors can take advantage of complimentary parking directly at the resort.Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements.Relax and feel the warmth in the resort's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Country Heritage Resort Hotel Surabaya, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones.Each accommodation at Country Heritage Resort Hotel Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers blackout curtains and air conditioning for guest convenience and satisfaction.At Country Heritage Resort Hotel Surabaya, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and bottled water at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort.Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. No matter your specific dietary needs, rest assured that Country Heritage Resort Hotel Surabaya provides an array of halal choices to ensure your dining experience is nothing short of delightful.Indulge in the numerous pursuits available at Country Heritage Resort Hotel Surabaya.Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- In-room safe
Reviews
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Nothing The rooms we stayed were in bad condition and seems like there is no maintenance have been done at all. Truly disappointed!
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Bad
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Very poor
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Outside was good Not recommend for the room I'm stayed
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everything was too old, and there was a lot of things need to fix after earthquake, no lift, small footstep hard to go to upstairs and no stuff help to carry baggage, the towel were almost black?
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Stayed here for a night before catching a flight. Out of the main city area. But cheap. Not the cleanest but did the job
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Very good
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Exceptional
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Breakfast, swimming pool, pleasant surroundings. They changed my room for me as I found the air con was poor Air con noisy even in better room. Shower broken. Singing downstairs.
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Country heritage Hotel - a review I stayed in the Country Heritage Hotel for two nights and enjoyed my stay, with some reservations. The room was fine, Large with a large bed and usual facilities, but the maintenance and the upkeep of the hotel is something that needs some attention. Its obvious that the building is being run into the ground, because of the lack of repair and painting which desperately needs to be done. The staff working in the hotel were fine, especially the young ladies at reception who spoke good English and I was able to make my needs understood The Buffet breakfast on both mornings were exceptional, There were wide variety of dishes and because I arrived early I was able to enjoy them in peace and quiet. The BBQ in the evenings was a little disappointing, I would have preferred to enjoy some BBQ chicken or similar and other dishes such as Sate’s. Being so close to Madura, some Sate Madura with peanut sauce would have been a delight. The swimming pool was also an enjoyable facility but the lack of shade meant that the water was really too hot to be refreshing, some shade cloth would be a good idea. Also some pool side service would help their cash flow ! The location of the hotel was acceptable, considering that Surabaya is the second largest city inIndonesia. I left the hotel and caught the train to Jakarta. Would I stay there again, yes I would, but hope that some repairs and painting would make this old lady a little more welcoming ! Its needs some painting and repairs
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the room not clean
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Very good
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Hotel music nightly was nice Comfy beds and clean, good shower and AC in one room Good value for money for 2 nights, as we went on a Bromo tour from here Restaurant seemed to be shut Pool was bright green My mates bed gave him a bedbug infestation and their room AC dripped lots of water
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Pleasant
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nice and close to the arprt for an early flt the pool could have been cleaner
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The property was good in by looking in picture and outside They keep me waiting for long time while The room was ready they don’t give me the because I don’t booking in booking.com site they give the keys while they come and pay to them I suggest if u want to go their just book directly they give you better room other than that they give me room very directly don’t look like three start
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I did not enjoy. And don't recommend others to stay here. I will list out everything here: 1. Wifi is very bad, could not connect when in my room. 2. Dirty pool, everything is dirty and old, I have more evidences but I can not post more than 4 pictures. 3. There were rats and cockroaches outside my room they were running like crazy, bugs on my bed also. 4. Used mask in my room when I first check in. Room 2002!!! 5. I asked for breakfast at 9:30AM and staff said "Sorry breakfast time stopped at 9AM" , I'm totally okay with that and willing to pay money instead of free breakfast which I should have received. Even when there's still food on trays, I asked if I can pay so you could make me something but he refused and said "Kitchen people are very busy right now....!!!??? " 6. I asked for hair dryer because there were no hair dryer in my room. I called the staff and they said I have to RENT hairdryer for 20.000rupiah...I'm okay with that but they did not send me my hair dryer. 15 minutes later I called again and they said "Okay we will send you hair dryer" but I did not receive it. 30 minutes later I called again and they said the same thing but nothing ever came. When I check out they still asked for that "20.000 rupiah" haha . CRAZY!!!
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It’s very unpleasant experiences, the room is outdated, the shower handle was broken so is very dangerous if young kids touching it and can tears/cut they skin,shower pressure and sink water is not so good , you barely can shower properly, the towels and blankets smells weird, the WiFi connection is very very Poor, and swimming pool water is very dirty not cleared. But overall the staff is very friendly and helpful. I wish in the future the management can fix all that problems above regardless any type of rooms the guesses in.
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Room very small, AC not cold
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Not clean enough in toilet
