Novotel Samator Surabaya Timur
About Novotel Samator Surabaya Timur
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Novotel Samator Surabaya Timur, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Each morning at Novotel Samator Surabaya Timur, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! Novotel Samator Surabaya Timur offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Indulge in the numerous pursuits available at Novotel Samator Surabaya Timur. Treat and spoil yourself by stopping at massage, solarium, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities. License Number(s): 0220104451174
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Overnight stay at Novotel Semator Surabaya Timur is great, especially the good Sahur breakfast served at 3am None
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I like a lot
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(ii) toast breads + chocolate jam --> they packed toast breads only. Whereas the order was written (not only verbal). --- entering the room, the room was hot. For 1.5 hour the AC didnt cool the room. Need to called engineer to fix them. eventually fixed but i need to stay >2 hours in broken AC. Why didnt they check first?
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Convenient business hotel. Rich breakfast. Sophisticated staff. Good SPA facilities. Away from tourist sites. Lack of opening windows in the room.
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Value for money...
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Excellent service from hotel staff. Rooms are always clean and comfortable. Excellent variety of food at the breakfast buffet!
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The food was excellent. The room was comfortable. The staff was friendly. Nothing I can think of.
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The cleanliness is questionable. There was coffee stain near the kettle. The water carafe didn't look clean there was water stain around the neck of the carafe.
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- It's a new hotel so it's very clean - The staff didn't find my reservation and told me to make booking first before arriving. This is very strange! It is very clear that I made a booking online via Booking.com more than a month before I arrive! - The kettle in the room was broken! - The mini fridge was not connected to the electricity socket!
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Clean and comfort Location is a bit remote, and quite distance with tourist attraction
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Very good
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Some parts of the room are not quite clean.
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Room a bit small. And no partition / door for the bathroom.
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Near my office
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Exceptional
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Very good
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Sweet room small bed - cold breakfast, no hot food
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The breakfast food cold only indonesia food
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The staffs are friendly and helpful. Recommended some good restaurants and durian spot for us for the first day in Indonesia. Toilet is smelly, full with stains, shower is not functioning properly. Towels are old and with a lot of stains!
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Very friendly staff and security