Holiday Inn Resort Oceanfront at Surfside Beach by IHG

Bar and food limited

Nice location

Breakfast was expensive and per person. The room we has was supossed to have a balcony but we were literally on the roof with the air conditioning units running. facing the parking lot and not facing the ocean. The listing lied!!! And then once we got there after paying every thing up front we had to pay another 37 dollars to the hotel.

Don’t stay here very dirty and it stinks

We experienced several problems during our stay. Our concerns were expressed to employees. My biggest issue was the lack of not

Good

Everyone was really nice amd polite, staff always helpful Nothing everything was good

Everything about our anniversary weekend was amazing. The hotel, the staff, the bar & restaurant, all exceptional. The reason for 3 stars is I was sold a “partial ocean view room” and I got a frosted glass slider, bolted shut, overlooking the buildings HVAC systems. I could have booked 15,000 rooms at a beachfront on the grandstand but opted for quieter and off the strip in MB. Even the front desk staff said my reservation was extremely misleading. They didn’t have another room to offer due to Musicfest.

Staff were wonderful and very welcoming. Amazing oceanfront view! Outdoor lounging area very nice.

fine tv guide and remote were terrible

Exceptional

Breakfast was not included with the room

Wednesday the 3rd we were seated,we were not asked if we wanted anything to drink. We had to go up and ask them for it On Thursday the 4th the hot tub was full of little kids using it as a swimming pool, coming in and out from the beach with sand all over their feet and jumping in. House keeping staff was so nice and friendly. Irene Rogers

The hotel rooms have been updated and the beachfront balconies are great!

It was right on the beach and an excellent location. No free breakfast like most holiday inn’s

I didn't eat there, meals were provided It's a little noisy, but it is the beach,lol

People smoking at the front entrance

All of the staff was super nice clean facility People smoking at the front entrance

Otherwise, it would also be nice to have beach chairs to borrow at no charge included in the charge. Overall, staff was amazing and made everything enjoyable

Really enjoyed our stay and loved the location. Staff was great and the rooms was nice and the beds were very comfortable.