Garner Hotel Phoenix Northwest – Surprise by IHG
About Garner Hotel Phoenix Northwest – Surprise by IHG
Located within 21 miles of Copper Square and 21 miles of Phoenix Convention Center, Garner Hotel Phoenix Northwest - Surprise by IHG has rooms in Surprise. With an outdoor swimming pool, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Deer Valley Rock Art Center is 15 miles from the hotel and Arizona Capitol is 20 miles away. At the hotel, rooms come with a desk. The rooms at Garner Hotel Phoenix Northwest - Surprise by IHG come with a seating area and a flat-screen TV with satellite channels. The accommodation offers a buffet or continental breakfast. Speaking English and Spanish, staff are always on hand to help at the reception. State Farm Stadium is 11 miles from Garner Hotel Phoenix Northwest - Surprise by IHG, while Castles and Coasters is 15 miles from the property. Phoenix Sky Harbor International Airport is 24 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Staff was awesome, most welcoming and helpful. Good place in a budget. Carpet in common areas well worn. No USB charging options in our room. Great location!
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The room was clean, spacious and comfortable. Our room had the separate living space and king size bedroom. The breakfast was average. The location was minutes away from any and everything you need from restaurants and shopping centers. The only issue we had the first night was very loud guests by the pool until very late at night. I had to call the front desk twice before something was done to stop the noise.
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Very friendly
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Great hotel breakfast not so great! Staff is the best
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The room was very clean. The complementary.coffee and fresh made cookies were great. The breakfast was not bad at all. The staff was very friendly. The only thing is that trash cans outside the facility were never emptied during my stay. The swimming pool was refreshing but seemed like it needed some up keep. The pool seemed low on water. The pillows were not really comfortable on the bed. But over all my stay was very good.
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The room was very clean and the bedding was very nice. There was no way to make a cup of tea or coffee in the room, not even a glass to get a drink of water with. In the bathtub/shower, there was no soap except what was attached high on the wall, so that when I took a bath I had difficulty accessing that soap. At the coffee area in the lounge, the only creamer available was sweetened. The breakfast was inedible (fake eggs and very salty sausages), only the bagels were good. I will not be returning to this hotel, and will think twice about using any IHS hotel.
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Beds were beyond comfortable. 10/10 would recommend to everyone!
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Very good
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Great customer service, and the experience was amazing. The room was very clean and comfortable, and the AC unit worked great.
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It was cute, clean and quiet
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Exceptional
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Superb
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Staff were wonderful and very accommodating
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I made a request for a ground floor room and that was fulfilled and I was very grateful for that everything about my stay was just great even the breakfast was more than I thought Thank you for an exceptional stay I will be staying again with you soon I found nothing that was dissatisfactory
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Wonderful place for our Arizona stay! Top of the line for cleanliness, continental breakfast was good, rooms were modern and roomy. Linda and Claudine went above and beyond to make our stay great!!!!
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I missed not having a Jacuzzi.Evweything else was great!I q nt for resr and I got it.
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My bed was comfortable.The front desk staff both ladies on the day and overnight shift very sweet. I missed not having a Jacuzzi.Evweything else was great!I q nt for resr and I got it.
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The pool in the heat but the shade was broken and dangerous for customers Fire alarm went off and people had to get out of bed and exit the building. Communication was bad . If it was a real fire would of been dangerous.
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Friendly Staff Good breakfast Cool AC!
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Nice staff, clean rooms
