Quality Inn & Suites Syracuse Fairgrounds

Just say NO! This place should be condemned. Every fixture in the bathroom was broken. There was only scalding hot water, no cold water. The room was moldy and stains were on the bed and the lamp shade. The drink machine was out of order for breakfast. It was absolutely disgusting.

Okay

Rooms were very big and clean! Staff very friendly

Bathrooms were bad and air conditioners were smelling bad

Awful place.

Avoid this place!!!

good and ok

Poor customer service at check-in. Staff is unfriendly and should be retrained on how to effectively interact with guests. Suitable for an overnight stay at best.

Free breakfast The rugs were dirty with dirt, feet got black. The rugs were damp, so was the room. The AC didn’t work right to make the room cooler, bathtub leaked, so did the bathroom sink faucets. The coffee pot did not work to make hot water. The pool was not opened! Why have a pool if it was not maintained?

It was clean 1/ The beds were too small for two persons 2/ The shampoo & conditioner bottles were not filled (conditioner bottle was empty) 3/ The shower gel was not accessible form the tub while taking shower

Great clean rooms, good breakfast with coffee, bagels, toast, fruit, waffles and cereal.

The location and the beds were comfortable Natasha at the front desk was very rude , it would be better to have someone in this role who genuinely enjoys what they do and is committed to providing a positive customer experience

Parking was good. Everything else was extremely poor. The staff was not helpful. That made fun of customers. Breakfast was something else to be desired! For the final blow, they lied about the outdoor pool. It may have been in use many years ago but now it has moss all over it. Don't waste your hard earned money staying there.

Distance to the train station Lack of vending machines Weak coffee

I didn't feel at ease or safe as a woman traveling alone. There were 5 men gathered talking in the parking lot just outside my window and the curtains were not designed to close. The air-conditioning unit was also squeaking at a high pitch the entire night, but I had arrived so late, was already settled in the room when I turned it on, and didn't feel comfortable walking down the hallway again so I didn't request another room.

Room was attractive and very comfortable Toilet seat was detached. Bath mat was soaked before use

- one of the rooms was right opposite the laundry with laundry machines running overnight (noisy) - one room had no shampoo and conditioner - access cards stopped working at 10 am while the check out time was 11:00am. - the phones in the room were not working Staff was not very helpful in resolving these issues When asked for manager, told not available and no follow up done ( despite various request for contact) Stay away from this place.

Hotel and rooms were clean. Breakfast was too basic. Ate elsewhere.

The room was pretty decent but the pool was closed which was a bummer.

Our room had stained sheets and comforters, the TV did not turn on at all, and the shower had stains. Hair was left over in the bathtub. The room was also set to 77 degrees and we could not change it; my friend and I had to sleep without covers. I also have what looks to be a bedbug bite on my hand. Would not recommend as it was dirty, poorly maintained and possibly bedbug infested.