Candlewood Suites Houston (The Woodlands) by IHG
About Candlewood Suites Houston (The Woodlands) by IHG
Comfortable Accommodations Candlewood Suites Houston The Woodlands by IHG in The Woodlands offers family rooms with air-conditioning, private bathrooms, and fully equipped kitchens. Each room includes a work desk, TV, and free WiFi. Leisure Facilities Guests can enjoy a fitness center, year-round outdoor swimming pool, and outdoor seating areas. Additional amenities include a lounge, minimarket, and barbecue facilities. Convenient Location Located 3.7 mi from Cynthia Woods Mitchell Pavilion and 3.1 mi from The Woodlands Mall, the hotel is 16 mi from George Bush Intercontinental Airport. Nearby attractions include the National Museum of Funeral History at 16 mi. Guest Services The property staff provide excellent service support, ensuring a pleasant stay.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The roaches were the only issue. I did a review warning others to not stay there. Not sure if anything was ever refunded this was a month ago. If a refund is possible I'd love to have it.
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Exceptional
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Sorry but AC very loud. We have big room with small kitchen but bed close to AC mostly middle the night little scary ♀️
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Great location close to the hospital.
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Amazing staff . Rooms are nice and clean
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This hotel was bland at best. I won’t stay here again. The pictures looked great when choosing a place to stay. First, I couldn’t figure out right away where to pull up to check in. It was in an awkward position. The room was so humid when we got in, the bedsheets felt like they were wet. The internet was crummy to where we couldn’t use our firestick. In the morning when I really wanted some coffee, the machine wouldn’t work. It was cheap, so I thought I was getting a good deal. You get what you pay for.
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The room very clean, people were very nice, easy check in. The AC unit was very noisy.
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Exceptional
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Nice room great bed. Big room. Didn’t have breakfast but that’s ok
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Exceptional
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It was not as clean as I expected and the clientele was the best
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Location to hospital No luggage racks
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Location was convenient Cleanliness and overall quality were horrible. First room I was placed in smelled like someone had smoked cigarettes in it for years. The second room they tried to accommodate me with felt like there was moisture living in the walls and the shower floor looked like it had never been cleaned. I turned my key back within 10 minutes of being there. They never checked me out from my stay and they refuse to offer a refund when I was not a guest of the hotel.
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Erika was awesome!!
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Erika was fantastic at the front desk. She made my stay comfortable and relaxing!
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It was 5 minutes from the medical center. It was so many dab things
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Room was not cleaned beforehand. Floor was not mopped. Trash had not been collected. Bottle holder in shower was coming off the wall and AC unit was coming apart and so loud that I turned it off and only slept with the fan on which was not good
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Night shift front desk was friendly. I delt with her, as I was an 8pm check in. The bathroom/shower was dirty but bed and floor in main room clean. Pool area was maintained and the pool was clean.
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Staff was great. Very helpful. Room was fine. Was a non-smoking room and it had definitely been smoked in.
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Great location. Pet friendly. Friendly staff. Staircase easy accessible. There’s one elevator for four floors. Took elevator going up and used staircase to go back down. The room was not clean. The floors throughout the whole room needed a thorough cleaning, the shower still had residue from previous stay. There was a stench of mildew. The restroom fan had water droplets around it. Had to leave the fan running all day and night. The recliner would not fold back down. The mattress was super hard and some of the pillow cases had stains on it. Water pressure was a little weak.
