Club Mahindra Thekkady
About Club Mahindra Thekkady
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the resort ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at Club Mahindra Thekkady have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Club Mahindra Thekkady as breakfast is made available for you on the premises. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
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Nice cottage rooms Safe in room No laundry service. Towels were frayed. No irons in rooms. Not enough pillows Fire alarm went off multiple times with shower Hot water ran out after one person use.
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Smelly room, blanket and pillows. Damaged sofa. Foul smell in room and linen.
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A nice property which was previously owned by the Taj group of hotels. We had stayed there a few years ago when it was owned by Taj. The rooms are a good size with fairly big bathrooms. Lots of greenery and huge trees. A nice pool, not heated though. Within walking distance to the town, very convenient. The rooms look very tired and need updating, in fact the whole property needs updating. The breakfast wasn’t great! The service wasn’t great either.
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Very poor
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Very good
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location and service no place to walk
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Very good
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Infrastructure and breakfast. Bad internet. Very bad staff. Below was the situation for us. Their hospitality is ridiculous. The front desk staff should probably get trained for some better communication skills and how to deal with customers. When did whatsapp replace emails for default mode of communication? I don’t remember seeing a whatsapp number’s mandatory field in booking.com..lol…When it comes to requirements on id proofs especially for international travelers, isn’t it hotel’s responsibility to make sure the message is delivered using proper communication channel (which is the email everywhere in the world when it comes to reservations) especially when the requirements are different than the ones mentioned in booking.com? The argument was, they sent the requirements through whatsapp and its our headache. Did we confirm anytime that we use whatsapp? Or was there a note to us anytime that all official messages would be sent via whatsapp? When domestic airlines only would accept international driving license as valid id proof, is it a crime to assume that hotels would not accept? The way the front desk staff (should have written his name down), was illogical, non-sense and rude. The email which we got from booking.com says, guests should show a photo identification. Thats what we carried which is an US drivers license accepted by domestic airlines as well in India. Its a minimum common sense to place themselves in customer shoes to understand the root cause which was not the case with that illiterate front desk guy. He was not trying to fix the problem rather wait for the same issue to occur with other international traveller. I would not recommend this place to anyone.
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Wi-Fi and TV
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Very good
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Good
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Very good cottages, well maintained, excellent food and indoor activities, lot of greenery
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Exceptional
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Clean and enjoyable Food at resto
