CITAN - Hostel

I loved my stay at CITAN Hostel! The facilities are well designed with excellent interiors. I was running late due to a flight delay and the staff stayed late to get me checked in and were increadibly friendly and helpful in their e-mail communication. The breakfast and coffee is top notch (vegan option is superb)! I like the location with great transit options close by. I stayed in a private room and it was spacious and conveniently located to clean shared bathrooms and showers. All in all an excellent stay!

Do not stay here. The rooms are incredibly small and dirty, and the lack of respect from other guests made me feel very uneasy. The front desk service is abysmal; the staff couldn't care less about any issues raised. Save your money and stay somewhere else.

Great place to stay, lots of facilities including an equipped kitchen, coin laundry, chill area with sofas&computer accessible, cozy bar/coffee area if you order anything (separate from the guests chill area). The staff were so lovely and the coffee was great:) The showers were very clean and pleasant. The location is great, near 2 groceries and a cheap supermarket, only 5 min walk to the train station with a direct line to Shinjuku. Even when asked about a sick person in the dorms they did everything they could and ventilate the room. When arrived to my room my bed wasn’t made, and it had some other person’s hairs. The room is pretty small, dark, very not ventilated (one window which is very limited with its opening). The WiFi is very weak in the rooms:( As a women I wouldn’t recommend going to the mixed dorms, due to the men’s smell which stays for so long.

Everything!!????? None!

The bar located in the same address and everything else Everything was perfect

Short walk away from Akihabara district Amazing café near the area Good options for included meal Light disturbance late at night in the dormitory Faint light around the washing machine area

The staff were really nice and kind supportive and helpful , seemed new place but how the staff made you feel is all that matter Very nice good location and amazing staff

The staff are okay. You probably wouldn’t need an alarm clock in this hostel because if you’re staying in their dormitories you will be awakened by the loud banging of the door every time someone goes in and out. There was a white guy in our room who intentionally bangs the door every time he gets in/out. And I don’t know the business of some people but that door is used even early in the morning. The AC is also mostly useless since the room’s ventilation is bad and it gets humid at night. The air dusty. The location is also not ideal as it is far from the city centers. And their coffee is overpriced.

The room is very clean and comfortable. The shared bathroom is very clean. The shower room is super clean. They also provide towels, body wash and shampoo. The room is very good value. I wish there was a chair or table in the shower stall for guests to put personal items on.

Excellent stay. Very welcoming staff and reception area - they go above and beyond...as an example, I breifly mentioned the doors slamming at night in the hostel floors and they left a note on my dorm room to let me know they fixed the closures so the doors would close more gently. I stayed 6 days and it was a wonderful place to kick back. The morning breakfast is delicious, the common room for study or louning is good - but the bar/restaurant in the lower level also has a great vibe to do work or hang out. My room was female 4-beds which was spacious, clean and bedding was lovely. Common washrooms/showers were kept tidy and clean. Only thing I can say is that the kitchen area is quite tiny and in an awkward spot for use. Only 1 person can truly be in the area at a time and its rather annoying to have to try and excuse yourself to squeeze around someone to just grab the kettle or put something in the fridge.

Friendly staff, clean room, good vibes at this hostel. Felt staff went above and beyond in making sure everything was perfect. I even left my bag behind that had my passport and the staff ran after me a couple blocks to make sure I got it back. I was in Japan for two weeks and stayed at this place 2 different times

This place is wonderful! I love this hostel! The location was walking distances about 3 blocks from the train. The staff, the entire atmosphere, the coffee shop, the outside space, the breakfast were all awesome. Unfortunately only stayed one night don't recall the beds comfort there was a heavy snorer in my room. Definitely staying here the next time I visit Tokyo. Highly recommend!

It’s a hostel… loud weeaboo guests turning on the lights at 11:40pm, stinky laundry on the ground in the room.. they were hosting an extremely loud grad party in the basement. If you are solo i would not stay. If youre a group, no problem.

Loved the convenient access to transport, the quiet neighborhood, friendly staff, and comfortable accommodations.

Good location, new facilities There's someone's socks around the bed bit dusty

Very clean, welcoming atmosphere. Bar tenders were very friendly and happy to talk to customers. Staff were very accommodating. Upper levels seemed difficult to navigate. Where the showers and bathrooms were located didn’t always make sense.

Awesome look and feel. minimal but not bare bones. get a great budget price without trading off cleanliness, safety, and vibes

I think dorm-style hostels are just not for me personally. We also had the make our own beds (putting on clean bed sheets, pillow and duvet covers), which kind of made me question the cleanliness and housekeeping at this hostel.

Facilities were top notch and staff were incredibly helpful to keep things clean a little expensive and the ladder was a little hard to get down from the top bunk

The price was quite high but I guess it really depends on the season and weekday vs weekend. Also a small shelf beside the bed in the dorms would be a great upgrade.