Super Hotel Premier Ikebukuro Natural Hot Spring

The stuff are so welcoming and warm! & the laundry machine and the dryer work really good Nothing

Kind and helpful staff, great location, clean facilities Can't think of anything

The breakfast was inedible some mornings. What should have been served warm was often very cool and not fresh. Hotel could do better.

Conveniently located near the metro (West, Exit 20B). The hotel is clean, the bed is comfortable, and the onsen, though small, is still relaxing. The staff are friendly, kind, and helpful. Breakfast is a small buffet with limited choices.

The staff was great and the location wasn’t too busy.

location, helpful staff, free luggage storage before and after check in small room

location, very helpful staff, very comfortable PJs and pillows ,good breakfast and afternoon drinks were a nice touch small rooms

Front desk is super friendly and they solved my luggage transfer problem even though it was my fault.

No uncovered tattoos allowed in the onsen, which makes it impossible for me to go, but I stay there anyway.

Cleanliness, customer service, breakfast, accessibility to train.

Great location, close to Ikeburkuro station N/A

Staff

Staff were extremely helpful, the premises were wonderfully clean and well managed. Breakfasts were excellent. Location was very good: easy access to train and easy walking distance to excellent shopping. Even though the area can be bright and loud, the hotel was close enough to be able to access the boisterous aspects if desired, but far enough away that it didn’t create unwanted disturbances. The room was a bit smaller than desired and although there was a window, assume it was not a good view since the glass was very opaque. The bathroom was not kind to tall people (I am 6 feet tall). When leaning forward to get off the toilet, my head would routinely hit the wall. When standing up, the top of the bathroom mirror was about level with my mouth. Had to really bend down to shave. But overall I was very satisfied and would definitely consider staying there again although I would request a street facing room.

Breakfast and Amenities

My 3rd time staying. It's modern, welcoming, clean, and located in a great area.

The location is very lively. Many options for restaurants, less than 10 minutes to the very well connected Ikebukuro Subway Station. Wonderful staff. Good breakfast. The room we had was small, even by Japanese standards. Not a criticism, but note that there are hotels nearby with similar names using super and premium (but not both).

The hot spring bath is awesome, and all staff are so helpful and nice. The bed is too hard and cannot change, makes my back pain and hurt.

Nice hotel to stay at in Ikebukuro! Close to the train station so easy to get around Tokyo. Room was small but practical. Maybe it was a normal room size for Tokyo though. Friendly staff. Breakfast buffet was delicious. Free spa creams etc to grab. A free welcome bar in the evening and we got to try some other types of snacks and drinks we’ve never had. Great way to wind down the day before we headed to the onsen. Sometimes the onsen was very busy.

Everyone is friendly and accommodates your needs. Location is convenient to trains and restaurants. The happy hour is very welcoming to try different liquors and drinks complimentary. Their breakfast is fresh and tasty. Onsen is well maintained and I used it every evening. I stayed here 2 years ago and had no hesitation and returned back again. Room is on the smaller side which is common in Tokyo

quiet, clean, close to restaurants and train station.