Hotel Sakura, Sure Hotel Collection by Best Western

Staff was kind. The shower was a good size. The space was not air-conditioned. Inside the room the room card needed to be inside the holder to activate the electricity... meaning the room was never cold when arriving. It took so long to cool down the space with the low functioning machine... the room was cool by the early morning.

The hotel was excellent. The standard rooms are quite spacious and very comfortable. The location is also great, especially if you enjoy sitting outside and relaxing in nature. The staff were extremely kind, helpful, and attentive to even the smallest requests. Overall, it was a very pleasant stay. There were no real downsides during our stay. The only thing to keep in mind is that the hotel is located in a quiet village/small city area, so it might not be ideal for people who prefer staying in a busy city center. Other than that, everything was great.

Great location close to Pompei. Gorgeous view from the terrace, excellent shower and comfortable bed. The breakfast was very nice with both hot and cold items offered.

Great spacious room with a Balcony looking out towards Capri. It was ten minutes drive to Pompeii (a little longer by train) and a ten minute walk and 20 minute train ride to Naples. Much cheaper that the cost of parking in Naples. The buffet breakfast was comprehensive and well stocked, even surviving a school group of teenagers. Staff were exceptional, helping out with directions. Nothing, it ticked all our boxes.

parking was secure Although hotel annouce pets allowed , reception wasn't sure, take some time to discuss

The facilities were exceptional. Restaurant on site and another next door. Great parking. The entire staff were faultless from reception to restaurant and house keeping. They made you feel special and went out of their way to be helpful. Would definitely stay again.

Good

Good and quiet location Room towels and tea/coffee were not refreshed

Exceptional

Great location, great staff, friendly, helpful and clean. Great scenery on top of a mountain.

Good

Very good

Could have been better not much choice Everything else was fine

The hotel is really cute, and we really loved the staff who was able to make us feel welcome. Nothing

Exceptional

Amazingly helpful staff; very clean and spacious hotel

Superb

I was staying here under an unfortunate situation and the staff went above and beyond to help with all my needs. Pretty views and located near Vesuvius.

Spacious, clean and cool. An ideal base for excursions to Naples, Pompeii and Amalfi. Staff very helpful. My view could have been better. I faced the rear wall of the primary block.

Clean and the view Restaurant had no pizza no fries no ice cream very limited menu and no lunch evening menu never changed unless they had people in to eat what was on the menu. Breakfast was ok but the hard boiled eggs came out every morning until they got eaten a couple in our party had rotten eggs on a few occasions there was no swimming pool we had to pay to use the one in the adjoining property which cost €31 a couple with a parasol and sunbed for a day . There was no shuttle service but the hotel was kind enough to get us taxis which were extortionate we paid around €600 for taxis in the week we were here which we feel was unexeptable the drivers seemed to purposely put their prices up because we were from England and a lot of the taxis were dirty inside the taxi from the airport to the hotel told us it was double because we were traveling outside of Naples he charged us €80 we was quoted around €55