Hampton Inn & Suites Tucson-Mall

I stay here once a year and always love the location. The staff are great, the grounds are clean and maintained. Best breakfast of anything available in town.

I liked the orientation of the room. Unfortunately we were situated on the bottom floor next to the swimming pool. The pool pump cycled every few moments. The vibration and noise made it impossible to sleep. I requested to be moved to another room but was told there was none available. I went down for coffee at 6 am and spoke with a different clerk than the one that had told me nothing was available. She told me a room was available upstairs and my wife and I immediately moved. We had planned on checking out that morning though we were in Tucson on a 4 day stay. . We won’t be staying there again. Thank goodness there was an honest clerk that took care of business. One non caring bad apple can spoil the whole trip.

Clean, great breakfast, nice rooms and friendly staff.

Everything.

It was a clean room, with clean towels and bed. The shower was great, without leakage of water on the floor and consistent hot water

friendly staff and clean hotel. Well run

Shower pressure was low and shower was small

This is our 3rd stay at this property and the experience is consistently fantastic!! The staff is always friendly and helpful. The rooms are spotless. The breakfast has always been fresh and the choices are great!! Two of our visits were holiday weekends and even though it appeared the place was full I didn’t hear anyone above us or in the rooms next door. The location says at the Tucson Mall it’s actually a few blocks away so not all the crazy Mall traffic but the convenience of shopping and all the restaurants and coffee shops are less than 5 minutes. Highly recommend!!

Not sure why people complain about breakfast, its not a dennys. The breakfast variety was good. The place was quiet. Zero complaints.

Easy to find. Clean and comfortable. Friendly staff.

Amazing

Nice room, we had a three night stay, in a two room suite, quite. Be aware in this suite bedroom, AC is literally inches from right had side of bed so if on, it blows right on bed. Breakfast included with stay, just wish these people would cook eggs instead of serving egg mush.

Great place

Quiet room, clean and accessible

Staff was so welcoming, price was good and room very comfortable. Thank you definitely will stay here again.

Clean rooms and property.

Very clean room. Breakfast selection somewhat lacking.

We enjoyed our 2 night stay. You can't go wrong at a place that offers chocolate and regular waffles, eggs, sausage, muffins and so much more for breakfast. Nice variety! Bed was very comfy. Room was roomy. Beautiful pool. Clean and comfortable! Friendly staff. We'll stay there again!

Yes

Breakfast was ok. More fresh fruit and sugar free syrup would’ve been nice. We had to book an additional day because my husband was in the hospital. We had to pay an additional $60.00. This was a stressful situation for us.