Amaka Calma Tulum

the outside street was destroyed

Good Litle dirty

The terrace door and the bathroom door need maintenance also the chair in terrace is broken

The apartment was well appointed and lovely. Grounds were calming and the pool was perfect.

Location is great The connecting rooms sometimes you might get a loud neighbor

Beautiful property and I wish I had more time to enjoy it and try out their gym. Room was nice and cozy with nice bathroom as well. Staff was helpful and accommodating. Great stay though. A small Nitpick, screen door was jammed in my room when I wanted to air out and keep mosquitos out. Other than that it was great.

Breakfast was not good. Limited options and they are not even there. We had to find staff to ask for the juice, the milk... We had to even wash our own dishes.

Good

Noting at all. We unfortunately spent a night in that apartment and it was really a very bad experience. The whole place is very dirty, barely and absolutely not enough maintained. Here are main defects, which made us to leave early: - messy and very dirty apartment - the broken window handle in the bathroom - it wasn’t possible to lock it, it means we felt very unsafe - molty blinds in the bedroom - just one and very dirty chair in the patio - broken chairs in the kitchen - extremely noisy fridge - dirt and simply disgusted feeling everywhere within apartment, all surfaces was sticky and everywhere were after painting stains - dirty and bad smelling sofa - cracked wooden terrace wood int the patio - dirty private pool in the patio - missing hair dryer - the big pool and deckchairs were stained by bird’s excrements - eating area was also very dirty, all dishes ( cups, glasses, cutleries) were stained and dirty - food was simply awful and undone

Big and comfortable rooms with kitchen, living room, bathroom and bedroom. Spacious and clean. The breakfast is not great. Funny smell in the room. Gym is ok. Location ok. Happy with the free access to bikes.

Beautiful landscape, very tropical. Clean, large room with decent kitchen but not well stocked with salt/pepper, spices, dish towels or plastic containers. Nice shower with warm water. Washer/dryer great to have. Breakfast served on outdoor patio is good, best waffles. Staff is very friendly and helpful. Nice to have free bicycles. Kitchen not well stocked, location far from amenities like grocery store and bank.

The quietness.

Proximity of eating spots nearby. Very comfortable beds, clean pretty rooms. Nice pool and its surroundings. Free bikes for the guests to use are really great because Tulum is perfect for biking in general. The property seems larger and more polished in the pictures than in reality. It felt it needs better maintenance, many things were not neat, cracks in wall, stairs, bumpy wooden deck around the pool, sun chairs with bird poops, many small details which affect the overall quality of experience. There were consistently leaves in the pool due to the nearby deciduous trees - but we have seen the staff trying to clean it. The bikes they provide need to be checked once in a while if they offer them, their conditions were not ideal. It seemed first days guests had to wash their dishes after the breakfast but the last morning there was a staff member doing that, it only felt a bit like a hostel, not a big deal just little confusing.

The complex is stylishly designed surrounded by a lot of trees and plants. The wood makes it look cosy. The deck garden rooms are spacious, with a private terrace with hammocks to chill on. Washing machine and hair dryer worked well. Bed was comfortable and good hot water pressure. Staff were helpful at reception and maintenance. Breakfast was good. We enjoyed the beach club access. Parking in front of hotel. However, this hotel has a serious humidity and mould problem. As soon as you step close to the outer door, you immediately smell the humidity. Even though we opened everywhere, and put both the ACs on dehumidifier, the smell was still very strong. Green mould spores are visible on walls and ceilings, which is very unhealthy and concerning. Some clothes we left out, absorbed the smell. It is something which seriously you need to take into consideration. Also, i found it surprising that guests had to wash the breakfast plates and whatever they used during breakfast, in the sink provided. Not usual in hotels. Also, the private deck pool was only cleaned once after our arrival. It was full of leaves and debris, so we could only use it once. I think it's time for a renovation.

The property is in a location that was close to town,nice shops,and restaurants. The Amaka property is relaxing and calm with helpful and friendly people working there. N/A

Nice. The rooms were very clean and the apartment comfortable. Breakfast was ok. We received a different room for the second night, which had a locked connecting room with a sliding door, which was not soundproof. We heard everything from the adjacent room as though the guests were in our room. These rooms are definitely to avoid.

The outdoor is beautiful Half of the light bulbs were blown, some of the wall outlets didn’t work, the bath towels were stained. The staff wasn’t very fresh and certainly not helpful.

Breakfast was not great, rooms had no sound insulation. Accomodations are 3 bedroom apartments whose dividing doors are locked closed. There is not a real wall between you and neighbors, just a wood pocket door. Kitchen was not adequately stocked with silverware, glasses, etc.

Nice hotel. Perfect location for staying in Tulum. In walking distance off nice cafes and restaurants. Staff was helpful. Breakfast was simple but enough for us. The recommendation of the hotel to go to beach club Ikal was perfect. 10% discount for food and drinks. Free parking. Its location on paradise beach