Corazon de Jade Tulum Downtown

Property is nicely priced and location is good if you want to stay close to city center , I was sold with the bathroom the shower was the most amazing part of this experience love the amazing shower head cascade and the toiletries were of great quality, it’s not a quite place if you want to sleep in but I had the first room close to the lobby and that made it hard to sleep longer , the front desk was very helpful and nice , I wouldn’t mind not staying again for a short while.

You are welcomed by Uriel. He is bilingual, knowledgeable, and extremely helpful with recommendations. Two doors down are the best tacos (we love mixtos) at Carboncita. A few more steps down the road is a fantastic old style ice cream shop. The room and bathroom are huge. The AC works great. Watching the opossums and bats in the courtyard are a pleasant surprise in the middle of Tulum city. The room is so quiet especially given that everything is just a few steps away. If you arrive by bus, the ADO station is a short walk. They have private parking if you arrive by car. The morning coffee is appreciated to start your day. No complaints.

There is a bar adjacent to the property that plays very loud music until very late at night. This was on a Saturday night.

Great location close to ADO station. Friendly custom service at the front desk. Free coffee and water. Ability to use microwave. Did not like the ground floor room. It was large, but dark and seemed a bit run down. Small mirror in the bathroom. Loud music from a bar nearby.

Great location Not so clean do to the constitution and internet was not working properly

The Location was good if you are taking the ADO .. not much else here . no drinking water, bad coffee, no breakfast. no pool .. the neighborhood is fine but there are a lot of other better options in the area See above .. the room was large and clean but there was nothing special about it. I feel like I could have gotten a better room for a better price I'm also a month after the stay having a problem getting them to refund my credit card for being double billed. I have been calling / messaging them for 3 weeks now and I'm finally going to call my credit card and report it as fraud

The staff was very kind, the rooms were very clean and comfortable, the location was good and the price very fair.

Good location near the bus station , lovely staff. We had 2 rooms, one had a kettle the other didn’t, one had table and chairs on the balcony the other didn’t, so a bit hit abs miss what you got in your room. we had lots of rain and one of the rooms had a massive leaky roof and water ran down the wall onto the bed so the bed was soaking so it wasn’t a comfortable night!!

Very professional, nice staff, clean and comfortable. Had a drain stuff up but they came and fixed it within a few minutes. There are a few resturants nearby but best to have transportation to get around. Pool is more for show than usable. Room is a little older than the pictures imply but still very nice.

Superb

The location was perfect and the room was a nice size and clean! The staff were very friendly and helpful especially Uriel who gave us lots of useful info about the area and things to do! Would definitely recommend staying here The shower was a bit hit and miss

Perfect location for ADO bus station, friendly owner, big room. Fridge, kettle and everything you needed for your stay. Nothing

Next to the ado. Nice hotel, only hotel during my trip with staff speaking fluently english. Although being next to the tulum strip, its been super quite.

The hotel is very centrally located with many restaurants, shops, banks and ATMs around. It is also just 10 minutes drive to the Mayan Ruins in Tulum. I chose this hotel because it was central and had a parking lot. When I arrived at the hotel with my car, I couldn't find where the parking place of the hotel was, so I had to pull over on the main road, go in the hotel reception and ask. Even though the guy at the reception didn't speak any English, he immediately came out of the hotel, phoned someone and get the locked doors of the parking lot opened and he even drove and parked my car himself. He was such a nice and helpful person. The parking place was quite small, which takes around 7 cars but was very secure as it has a locked door. If you are not arriving to Tulum by car, the ADO bus terminal is just a few minutes walk away. The room was very spacious and the bed was comfortable. Water was dripping from the air conditioning and wetting the wall and the floor. And the ceiling fan was making a loud and weird noice. But these didn't cause much problem for me as I stayed only one night.

Everything, the room , location and the staff were so helpful

They clean daily. A little detail that makes a difference because you carry in sand from the beach or the cenotes. They have free shampoo and conditioner that's incredible! Loved it. My husband loved their free coffee. They also had a frigobar in our bedroom. They're next to a stop for public vans to go around (Playa del Carmen, Cancun), they're called Colectivos. Great spot in the city centre. There's ants in the balcony, haha. Unrelated to the hotel. Hotel was great. I think they charged me a bit more because the exchange rate... Idk why they charge in dollars and not pesos.

No negative here. It was a great place!

This is an excellent property in a prime location, close to the ADO, restaurants, bars, colectivos, supermarkets, bike hires, really everything. Our room was delightful, spacious, with a hammock on the balcony for an afternoon relax, a very comfortable bed and excellent air conditioning. Given the location on the busy street, the room was quiet and peaceful. The staff were all lovely and the young man on the reception afternoon shift was really helpful. We had a wonderful stay in Tulum.

The room was clean. The location was good. The air condition was cool. The WiFi connection was strong. The front desk was friendly and helpful.

The layout