Brenta Dolomites

Nice location, nice room The dinner and breakfast were far below our expectations. The dining area felt cheap and had more of a cafeteria atmosphere than a restaurant. In addition, the breakfast selection looked low quality, and the food did not seem fresh.

The location is beautiful, and the property itself is very nice. Breakfast was also well stocked. Poor communication before arrival, an overheated room with no effective solution, and unhelpful staff response. The indoor pool was very small and overcrowded, and it was disappointing that bathrobes and towels were not included. Dinner quality was mediocre and overall service did not meet four-star standards.

Good location, good Quality/Price For me it was good 3* , not 4

The staff are all incredibly nice. The spa was very enjoyable. All of the meals we had (on the all-inclusive package) were fantastic. The location is stunningly gorgeous. We would definitely recommend a stay here.

It was overal an amazing experience There were a lot of kids by the wellness so it made it quite busy and perhaps a suggestion to give some alternative pillows since they were quite hard but overall it was amazing

Pleasant

Location is good. Staff is friendly. Close to ski lifts. Hotel is not very cosy. use of Spa requires to "rent" slippers, access to the free parking requires to walk on the main road for a short walk. Not ideal for kids. Original room had basically a garage view which was not outlined in the booking. Staff was kind enough to move us to smaller room with view which was highly appreciated.

The bar has a beautiful view. The access to the ski slopes is good ( a 5 minute walk). Room was a good size for 2 adults and 2 teens. The decor is clean and modern. Spa area is lovely. We only had one pillow each and when we asked for more Reception staff ignored the request for 2 days. There was a dirty ashtray on our balcony for the formation our stay. A dog barked continuously from another room. Our toilet flush didn’t work properly and got stuck on fill.

Good

The location is stunning, and the rooms were very comfortable, with a balcony and fabulous view. The pool is small, but the spa is great and was a nice extra. The staff were all very friendly and helpful. The breakfast was good, lots of choice. There is a set menu for dinner, which was a bit limited and you cannot choose where to sit.

The size of the room and beds. The beds were also very comfortable. Children's play area The breakfast was poorly POOR in quantity but mainly in quality. There were some welcome water bottles in the room, but no glasses. The room mini bar was empty, but still with some chocolate leftovers from previous guests. We woke up with the central vacuum system in the room turned on. Everyone jumped off the bed of course. No air conditioning.

very nice spa and wellness, good kitchen, nice stuff no chairs in the balcony we do not recommend to families with the kids until 1 year with stroller because of lot of stairs in the hotel and very late dinners ( from 19:00)

Very good

Very good

- Dinner was good all the way through and there was a new menu every day. Due to our preferences on drinks we went outside (there’s a really good italian restaurant just round the corner!) a few times though. - Breakfast is good with fresh fruit, pancakes, a variety of cakes. There’s lot of plastic – jam, honey, cream cheese … everything comes in plastic. Not unusual for Italy, but economically critical overall. Even juices are filled in plastic cups. - The hotel management is very friendly and helpful. When we had requires the manager was always there for speedy support. - Location is great with a short walk to the slope - ski schools, rentals, etc are all super close. - If you room has a view (ours did not) the view must be awesome as well. - We initially booked the hotel to switch from the slope to the pool. When checking in we got told we can only have 1 hour max in the pool per day which needs to be pre-booked. If this is the case this needs to be called out while booking AND on the webpage as our vacation turned out different vs the actual plan and lost quality. The hotel did this to manage the amount of people, so all with a good intention, but it needs to be called out to have a choice. - With arrival we got guided to our room, but no one even tried to take one of the 7 bags we had. Instead, they waited until the 6-year-old-one took baggage. - The room we had for 5 people was a family room with no view and hardly any light. To be fairly honest: It felt like a cave. The booking said “top ceiling windows”, but this turned out to be too small size windows at the back end of the room (above one bed) bringing a tiny bit of light only. A ceiling lamp was missing. There was three wall lamps only. The whole week felt dark and the room felt like you’re locked in. Be careful while booking and ensure you get a different room! - When going for a ski vacation you naturally need a lot of possibilities to hand and store things. The possibilities are far too limited for a family of 5, but might work for 2 people. You end up with a lot of things on the floor and there’s room for easy improvement actually. - The room we had was called out as a ‘family room’, but storage options in the bathroom were extremely limited. The room/shelves are a challenge for two people even. - Bath robes and spa towels are not included!!! Also nothing we ever had in a 4* or 5* hotel and we’re travelling 6 times a year. You have to pay extra. On the towels you pay with every exchange even! - With dinner you can order wine and soft drinks only. Orders like pritz, etc are denied with a hint to the bar – for after dinner. Local restaurants are available for alternatives though.

The good space of the room + the hotel was very close to the ski park. The person that guided us to our rooms didn't have the minimum attention to offer us help with the baggage. The temperature in the room was extremely hot and it wasn't clear how to moderate it, we couldn't do it in 2 days trying. The room had zero information about the hotel, emergency numbers, front desk number, activities, wifi, etc. There were no additional pillows neither blankets available in the room. No body lotion, shampoo or conditioner offered (like supposed to be in a 4 stars hotel). As there was no need to reserve your access to the pool, it seemed like a "human soup" at certain time ?.

Very good

Restaurant is terrible! Bad and wired food!

place time schedule of swimming pool

Nice Place , stunning view, very nice spa