Hotel Maxim

Location, if you are about to stop for a night and go it's perfect. Compliments for the breakfast. N/A

Nice hotel.

Check in was easy and quick Nice big room No English speaking tv channel

NOISE OF SCHOOL CHILDREN IN CORRIDOR AT 2300 HOURS UNWILLINGNESS OF HOTEL STAFF TP DEAL WITH NOISE

The trash acumlation in front of facility.

the Breakfest was well done and the staff members very nice The Whole Buiding is being renovated, the Room TV and Refrigerator in our room did not work and had to be replaced the Floor had some structule damage and was possibly in the middle of a renovation

4 stars for this hotel is way too much. At best 2 stars. Under the mattress was only a thin wooden Board. We had 2 extra Beds in the Room although we were only 2. Everything is very old and used, poorly repaired, mold in the Bathroom. I paid 100 euro for one night with Breakfast. All in all, the worst 4 star hotel i have been in.

People are Excellent ?

I have nothing nice to say. I booked the stay for 20 people where automatically group policy is applied. This meant that free cancelation and payment can be made 30 days before the stay. 3 months before the stay all the money had been taken from the card without my consent. I asked booking.com why did this happen - they told me to ask the hotel. So I did. They told me that they would get in touch with booking.com. 21 days go past so I ask them if they have any updates. Then 20 days later I finally get a response from the general manager Gabriela. I will quote my favourite lines from her message "I already told you that we didn’t charged your credit card!!! Booking.Com do it so ask them why!!!!!", "We charged the credit card of Booking.Com after they charged you!!!" "Ask them why!!". I had been nothing but polite and this is what the GENERAL MANAGER responds with. All I wanted was to be assured that I would be able to cancel a room + they had said that they will contact booking.com. After that I contacted booking.com again. Long story short - I couldn't cancel the room even if I did it on time. The hotel could had canceled it but they didn't. Now let's talk about the actual stay. On the second day of the stay there were only scraps of food left at the breakfast buffet and it was only 7.10 AM! The breakfast started at 7AM. From 7.10AM till 8AM no food was refilled. By 8AM we all had left. The housekeeping had thrown the clothes that were on the bed on the floor(carpet) when making the beds and didn't pick them up. I doubt that the carpet gets ever deep cleaned so it wasn't pleasant wearing these dirty clothes. From around 10PM till 2AM there were people partying in the hallway and shouting and you can easily hear them. Dear all, please don't support this hotel by booking a stay with them. This has been a total nightmare and I woudn't want anyone to experience what we did.

Staff was good Not clean, old hotel with bad smell

They allowed us to park at the hotel as outside was no parking at all, it is in a residential area. The employees seemed all nice. The list of dislikes is long; it is an old hotel with a bad smell, our room smelled bad too, cleanliness was not good, we needed to put medicines in our fridge, and there was a plate of half-eaten food and a used fork in the fridge!

Run down, dirty, smokers everywhere, unsafe parking, unfriendly front staff not willing to accommodate, dirty hallways, very noisy. I will not recommend this hotel to anyone traveling to Verona.

Everything comfortable and clean. Especially I have to mention water cooler on the corridor which was great to have in August

A bit old fashioned (80's 90's) deco and linen.

Breakfast was not included even though we paid quite a lot for overnight.Ethernent was not working.

Location, price, clean hotel. For 1-2 nights ok. It's old. Almost retro, but ok for a few nights.

Host super friendly.

Front desk allowed me to check in early and was very nice when answering questions It was nice

NEEDS UPGRADE, VERY OLD STYLED

Loved it All of it