Elisabeth

I didn't have high expectations, as I just needed a place to sleep in a good location. The room is fine but a bit stuffy. Self check-in was easy enough. in the e-mail containing check-in directions, the hostel asked for cleaning fee that was not previously disclosed

This is a fraudulent hostel. The pin to the key box I was given was wrong. Couldn’t access the room. They didn’t answer my calls, and after wandering about 3 hours I had to book another hostel.

Very good location, close to the western station, you can walk there in 10 minutes. There is a supermarket nearby, you can buy food. The bed is normal, the bed linen is clean. A big plus for me was the coffee machine, you need to buy the capsules yourself. There is no window in the room and you can't air the room, it's absolutely impossible to breathe. There is an exhaust fan, but it works poorly and is very loud. Having one key for everyone to the common door also made you worry that someone would take the key by mistake and you wouldn’t be able to get inside. It would be nice to have a microwave. It is also unpleasant that the owner asked to leave 10 euros of city tax, although Booking indicated that the tax was included in the price. I did not pay extra.

You need to warn people that the room has no window. Together with a shower in the room it creates a very special aura

Everything you need is there. It was quiet. The things were not in a giod condition. Part of the floors were broken, some things from the shower were loose. My room had no window.

Location Very dirty

The shower was in the bedroom with poor circulation. After a shower everything was damp. Staff was 2 hours late and had to wait for the room to cleaned. Floor mat for the shower was wet from previous years guest.

Although not central, the hostel is located within easy reach of Westbahnhof, with bus and train links to the centre; check-in (via keysafe) was easy and the room was spotless with a comfortable bed. There was also a well-equipped kitchen of which guests had full use. Everything is on the ground floor, there are plenty of shops nearby (Lidl is virtually opposite), the wi-fi worked well and the street is quiet. The description states "private bathroom" and the shower is in the room, but the toilet is shared. The room is small and there is no window (although I soon got used to this). Despite this, it was still excellent value.

one of the best locations in the town!

comfortable bed, quiet apartment, good wifi, close to metro and Westbanhof train station, lots of restaurants and shops nearby no window in the room, very noisy ventilation. without ventilation, it is very hot and the smell is not pleasant. clean, except the carpets (bedroom and kitchen) very dusty. there is no microwave oven in the kitchen. difficult communication (only in German, instructions not easy to understand) I do not understand why I also had to pay a tourist tax, which I discover when I arrive on site !

A good accommodation option for little money. I managed to leave my things earlier - before check-in. Good location. There is a kitchen, coffee machine, washing machine. There were no windows in the room, it was not ventilated in any way. When you take a shower, water leaks through the walls and then moisture remains in the room.

It was quiet, the shared toilet was clean, location was convenient, not too far from the city centre, shops and supermakrets, and just 200 metres away from a major train and underground station (ideal to get from and to the airport by train or bus, and getting anywhere in the city by underground or bus), private shower and sink in the room are a big plus, communication with host was adequate. Shower water was good. The air temperature was adequate, although at times it was a bit too warm at night with no ventilation. I didn't use it, but the washing machine could be convenient (although keep in mind that it would take forever for your clothes to dry in a damp room with no ventilation). Wifi worked well. PS, if I didn't find a room at a similar price somewhere else, I would return to this hostel. It wasn't terrible, but it wasn't a good experience, just barely adequate. The room was very damp and smelly (no windows, only an extractor fan), the mattress and pillow were very uncomfortable and the sheet was very old and rough (like sleeping on sandpaper). I'm an easy sleeper, but I did NOT sleep well there, getting up in the morning even before my alarm went off, with an achy body. The bed isn't a double bed (about 110cm or so). There isn't a single hook on the walls to hang your clothes on, or even the towels. There's a towel radiator where you could hang a few things on, though, but that's certainly not enough or practical. The floor and rugs were not very clean (although everything else was clean). There was no shower gel or shampoo, only a bottle of hand soap. The kitchen only had 2 small uncomfortable stools, not chairs, so while you could use the kitchen to cook some (very) basic meals/breakfast, it was very uncomfortable to sit on those stools for more than 5 minutes. Regarding breakfast, there was only coffee, but not even sugar or milk, which I had to buy. There is a supermarket around the corner where you could buy ready meals, but there's no microwave to heat them up (although there's a stove, which I didn't try). To get in the hostel, they send you a code by email. On my first day, they changed the code that afternoon. The second day, my phone died (broke) and I was TERRIFIED that if they changed the code again, I wasn't going to be able to get in the hostel, as I couldn't check my emails, so keep this in mind (although they didn't change the code again for the rest of my stay). I know this is a budget hostel, but I think there are some basic things that the host should consider for the comfort of the guests. Having shower gel, having hooks on the walls to hang clothes/towels, a small cheap microwave in the kitchen, sugar and milk (if only powdered milk), newer sheets, etc.

Pleasant

location was accessible. the lights were very dim in the windowless room I was situated in. Owner didn't communicate well when asked about the lights situation, which apparently another light source was hidden behind a mirror by the bed to access. Also, the "private bathroom" is a shower at the corner of the room, which the toilet + sink is shared among others outside, so that's very misleading.

Superb

N/A Everything

Bad

Superb

Room had NO WINDOW (!). „Private Bathroom“ was a shower cubicle and sink right next to bed. Toilet was shared toilet in the hallway —> none of this was mentioned in room description. Room was moldy and felt like a prison cell. Ceiling light not working and whole place was noisy. Even for budget accommodation (234 € for 4 nights) this is not acceptable. Person who runs the place not willing to address issues or help in a constructive way. Left after one horrible night.

N/A N/A