Andaz Maui at Wailea Resort - a concept by Hyatt

Landscaping needs improvement

The Andaz is tremendous multilayer property. The staff is a hit or miss. The beach service is sourced out and closes at 4:45. The regular rooms face the parking lot. You cannot self park. Adding a $50 daily charge.

Beach by the hotel is walking distance only. Beautiful infinity water fall pools. Lots of amenity and amazing restaurants one stop shop. The only thing that I didn’t really like is the hotel was a little bit small for the price that I’m paying.

It was an amazing resort. Great location, close to shopping and directly on the beach. All the staff was so nice and helpful.

Resort was absolutely beautiful. Loved the central location as you could easily travel all around the island.

Best stay. Thank you

This hotel is stunning! lt was an oasis and isn’t extremely crowded.

Loved the property but definitely had difficulty with getting service poolside. Moved to a different pool and thought that would help. Still no service. Eventually moved back to adult pool and walked around and found a staff member. After that we just decided to go directly to the bar ourselves for a drink. I got the feeling they thought we weren’t staying there but they should ask. We were guests of the hotel. I would appreciate spending that kind of money per night to not have to seek out service.

Great hotel

I spent $9k for 2 ‘Resort facing rooms’ for 3 nights (with Expedia). See photo. When we arrived three hours early, we told the staff but didn’t expect to get in the rooms. We went to lunch instead. The front desk guy, Jeremy took care of us and said he would text when he had the rooms available. We hung out at the oool happily. But it got to 430 and nothing… I had called 3 times but was told they would text when the rooms became available. Check in time is 4. When we got to the front desk, an older lady helped us and when I told her we hadnt got a text, she got pretty stern and was unfriendly . I think it pissed her off so much that we got the room we got. It was sad. Our teen kids got a slightly better room though. Don’t book resort facing rooms! Avoid rooms 241-641 I’m out $9k for a dismal experience. Pools are great! This is my first 👎 I rarely give reviews, but felt the need to this time. .

Wonderful hotel! The property and amenities are gorgeous and every member of the staff is very friendly and helpful. We enjoyed our stay there immensely.

Wish activities were a little more publicized.

I cannot even express how incredibly gorgeous and breathtaking the property is; everywhere you look it is mesmerizing. The staff was top notch, the amenities were so great, and the breakfast was lovely. We looked at many resorts in Wailea and I can confidently say that after staying at the Andaz there is no competition. We even ate at the Four Seasons and were not wowed because we just loved Andaz so much! LOL The only thing we didn’t love was the Alfredo and Parmesan fries at Andaz but everything else was pretty tasty. The room was also fantastic; everything was fully stocked daily if you requested them to service your room. There is even an Ohana lounge after checkout that has showers, complimentary drinks, etc. which was incredible for us! We checked our luggage and enjoyed the property alllll day because of that additional lounge access amenity. Paddle boarding on the ocean and the outrigger was also so cool, and there were so many different options of water equipment that you could easily check out even without booking a session. I have to say this was 10/10 and we have already discussed making Andaz our yearly getaway. It is unmatched. What a perfect and romantic getaway, ugh! I am sooo sad to even leave!

Wonderful stay overall. Hard for two to share one bathroom. Only one sink and mirror.

Excellent resort, very professional and courteous staff, awesome amenities and beachfront views.

Did not care for the pool set-up, which consisted of three pools architecturally tiered, thus ALOT of steps up and down from pool to pool, and a long walk to the beach once you reached the bottom of the stairs. Restaurants were very, very expensive for breakfast, lunch and dinner. Property felt claustrophobic since it was self contained and without a good beach walk. Also, you could not self-park since it was valet only at an exorbitant price.

Aweful motel 6 stay away

Great hotel. Stayed there many times. Our only disappointment was the dinner was had the pool bar. The food was terrible. We ordered sides of broccoli and it was served with a spaghetti meat sauce on the top. We couldn’t eat it.

Location Bugs and poor unfriendly staff. Not helpful staff

I didn’t like anything about the property People are not happy or accommodating property was extremely dirty rooms were dirty. When you ask the housekeepers to clean they had it attitude about it.