Hampton Inn Warner Robins

Toilet in room did not flush. Had to use downstairs bathroom. No discount given. Tried to over charge for pets. No real pet area outside like other Hamptons.

We paid for a room that sleeps 6, but our room had a broken sofa bed. The view outside our window was of an abandoned car wash where we assume unhoused people were living based on the stuff we saw sitting there. It wasn’t great and we won’t return.

Everything was VERY SATISFYING

Good

When you first pull up to the hotel, there is an unkept looking old bench by the front doors that apparently the workers sit on to wait for rides or something. It gives a very poor first impression of the place. Overall though, the place is clean and well kept and the staff are nice and helpful. Unfortunately though, another negative is the free breakfast. I’ve noticed that the quality of the food items being put out at all of the moderate level Hilton properties has been going down, down, down for quite some time now. The tired old make your own waffle irons aren’t cutting it anymore. Some decent bacon and eggs with occasional good biscuits and gravy would be nice again. That used to be done, please do it again. I’m not saying don’t stay at this Hampton Inn, I’m just trying to use this medium as a way to tell Hilton to do better.

We had trouble with keys and had to return to desk. Our key wouldn’t open side doors so we always had to enter the main entrance.

They asked how the stay was. Told them mini fridge wasn’t working. Had new fridge in 10 min!

Our son’s room was terrible. Air conditioner broke in middle of night and next morning while he was in shower the water completely shut off. Front desk just said sorry. A lot nicer hotels right behind this one that I would highly recommend

Clean, friendly, and convenient. We will come back when traveling through GA.

Issues were less than acceptable. The luggage carts were cheap, flimsy, and hard to navigate. The key cards kept not working and needing to be replaced-quite frustrating when you have to walk to the other side of the hotel to get to the front desk. The elevator was very slow, and the doors took a long time to open. There was only one elevator for guests, and the cleaning staff were using it to transport supplies and cleaning equipment. The toilet was slow and hard to flush. The quality of the breakfast foods were very mediocre. When i extended my reservation, I was charged $80/night more than when I originally booked it. Though the stay was adequate, it was certainly not the Hilton caliber that one would expect. I will most likely select another hotel when I return to this area.

The elevator was Hot and seem like door wasn't going to open.

The location was excellent, with plenty of amenities and attractions in the immediate vicinity. However, I was disappointed by the breakfast service; the staff members were unfriendly, and food items frequently ran out before service had concluded. Furthermore, the staff seemed unwilling to replenish items from the kitchen when requested. Also I had to be let into my room each time I left. My key card would not open my door.

Everything was great. Would recommend.

Had roaches on the walls the first morning I woke up. Asked for a refund Hotels.com still has refunded me my stay.

Very good

Clean rooms with an awesome breakfast and also provided to go bags for those who were moving in the fast lane. Staff was great. Check in was a breeze. The only issue was the air and they took care of it asap. Although the air decided to go on the fritz again as we were leaving. Otherwise a pleasant experience.

Very good

Superb

Between this situation and having very little hot water to take a shower or even wash my face in the morning was a bit much for me. Not sure if I will ever return to this site again. I have been in Hilton Honors member for quite some time, and this is not the quality that I choose to pay for.

Check in was fast because I used the Hilton app. Got to the room and it was missing bathroom lotion. Went to the front desk to ask for some and the guy looked in a couple of drawers and then said sorry, no idea where those and walked away and got back on the computer. Luckily a super nice housekeeping lady helped us out. The beds although super comfortable, squeaked with every move. The AC was cold but rattled so much it was hard to sleep. Suites are setup super weird. It is spacious but the table and TV setup is off. The TV kept freezing and the only suggestion from the desk was unplug it. We tried and it would freeze again. Never offered any other help. Breakfast was typical low budget breakfast. So, the beds are comfy but expect issues with no one willing to help