Homewood Suites by Hilton Providence/Warwick

The plus side to this hotel was the staff were very friendly and helpful. Most of the common areas of the property were clean and the included breakfast was as expected. The downside to this property was the hot tub only had one working jet and tiles on the wall/window around the hot tub were loose and falling off. Our room could have been cleaner. We questioned if the sheets had even been changed from the prior guest, the air conditioning vents were filthy and the carpet not vacuumed. After checking out I got an additional charge for $10 on my card without any explanation or reason. I was happy my stay was for only one night.

Pleasant

This was honestly one of the worst hotel experiences I’ve ever had. The room was extremely dirty and there were pubic hairs left in the sheets, which was absolutely disgusting and unacceptable.The room also smelled terrible like wet, dirty mop water mixed with the smell of pets. The odor was so strong I couldn't breath to to my asthma that it made the room very uncomfortable to stay in. The overall cleanliness was nowhere near what you would expect from a hotel. For the price we paid, this was completely unacceptable. Cleanliness should be the bare minimum and unfortunately, this hotel did not meet that standard at all. I would not recommend staying here unless management seriously addresses these cleanliness and odor issues.

Just about everything! Splendid double master bedroom apartment with three tvs, two queens and a sofa bed. Nothing!!!

Convenience without being downtown in Newport There was really nothing bad about the property

Clean and spacious

Exceptional

The room was spacious and comfortable, the breakfast was good, and the staff were friendly.

Spacious rooms, pool and courts good for kids

Exceptional

Superb

Exceptional

Exceptional

Adam was pretty great at the front desk. The manager doing the meetings in the morning was fabulous and the breakfast was really solid can’t complain on the stay.

Great..... cold hot tub. Bubbles didnt work

Stayed for just over a week in a suite. Staff always friendly and helpful. Didn't use in-suite cooking facilities. Plenty of breakfast options to start the day.

Solid breakfast: clean rooms and nice staff.

Clean, nice place The location was much further from Providence than we thought.and there's no good public transport options. It was a 25-30 min uber every day There was no bar in the hotel

The cushion pillow covers and curtains were all really dirty. We had requested for a crib for our baby. The mattress of the first crib was completely out of shape, so we ordered another one. The second one we got was a Graco Pack n Play - but the mattress was SO SO SO DIRTY. Luckily, I had a mattress sheet that I had taken and I also had disinfectant wipes, so i was able to use that crib. I can never imagine outting my baby down in that dirty mattress. So poorly maintained rooms. And despite specifically requesting for the room to be cleaned on the next day, they did not do it. The staff are friendly but what's the use if you don;t get what you need, even the basic ones!

Breakfast was pretty good Door lock/key card works sporadically, toilet stopper needs repair, parking lot can get full