The Loom Hotel, Tapestry Collection by Hilton

Beautiful blend of industrial and boutique styled hotel with a great bar and restaurant with a patio- close to PVD. Wishing i could have spent longer than one night there...

The pictures online were what sold us to book here. The staff and services however were poor. They did not care that our AC unit leaked all over the floor next to the bed soaking the carpet and the kitchen downstairs was so expensive for the low level quality food. Front desk staff were unprofessional. They cared more about getting their smoke breaks than welcoming new guests and helping out when asked.

I booked a king bed suite, but didn't receive it. It addition the shower was bubbled it felt like I was about to fall right down to the next floor.

It was a nice hotel a bit too industrial.

Everything

Bathroom was pretty much open in the room, Keurig was dirty and pretty much unusable

This property is so clean. Your chef and waitress Grace went beyond and above to make us feel comfortable. I highly recommend this property. The location is quiet and relaxing.

Could not order an $18 omelette though I prepaid $23 breakfast. Could only order the $8 and $10 dollar options. Could not get a refund in that. Gym has no towels. No water. Empty fruit bowl. Check in staff rude. Restaurant terrible. My advice…. Don’t bother. Horrible treatment. Pic of my medium rare steak.

Clean room, friendly staff, great restaurant, perfect environment for a couples night out/stay over.

Property was very nice furniture was alittle scuffed

Very good

So happy we found this gem and would definitely stay at The Loom again. The only negative was the parking. It filled up very quickly due to being totally booked.

Nice design Front desk staff not communicating. Room still not ready at 8:30 pm but check in supposedly at 3?

Location and industrial feel/vibe No chair in room other than desk chair, parking fee, and no luggage rack for suitcase

Superb

.

Exceptional

Room was cozy and staff was very friendly. Coffee was great (which we all know we can't typically say about a hotel stay). A bit out of the range for what I like to spend on hotels, but this one was worth the price. I don't enjoy having had to pay for $12 parking when the lot is across the street, nor was this disclosed during booking). It rained during our stay so getting to the car was not enjoyable. We stayed for only one night so not sure if this is a daily fee but I certainly hope not.

System was down when I got there, checked me into a room that already had someone in it. Then the fire alarm went off 3 times! I didn’t sleep well

I love the fact that this was once an old mill. The industrial look inside had so much character. The breakfast in the restaurant was excellent and the view overlooking the Pawtuxet River was lovely and serene. I highly recommed this hotel and would love to stay here again!