Fairfield Inn by Marriott Rochester East

Picked here just for use of hot tub, it was broke. The room ac was 74 when we entered our room. Didn’t go any lower then 70 and the loud ac unit ran all night long. Would like to have had a few benches outside, nowhere to sit. Room and breakfast was good.

Great hotel breakfast - super friendly staff.

While I wouldn’t stay here again, it was in an easy to find area and rooms were a nice size. The stay was ok, but the rooms were pretty dated and had a strange odor. The hotel was smaller than expected and the breakfast was awful.

Very good

Nothing

Upon our arrival we were told by the desk clerk that he could not find our reservations for two rooms. These rooms were booked and prepaid. I showed him our receipt but was told that there were absolutely no rooms available. After much prompting on our part he called his supervisor who found us two handicapped rooms. Not what I had reserved so we were able to change rooms the next morning. Then I got a text from our credit card company that we had been charged $640.00 for a room that had already been paid for. Desk clerk couldn't tell me why he charged us that amount and told me to speak with the desk clerk who was working the next morning. She didn't have the authority to refund us the $640.00. Finally on the last morning of our stay the error was corrected. Anne who works mornings serving breakfast was excellent - the breakfast buffet was well stocked and she was welcoming and friendly. Rooms were clean and spacious.

Quick overnight stay while passing through town. Friendly staff. Comfy rooms.

Lovely, comfortable stay with bonus hot tub and pool.

Very clean and the staff were very friendly. Will definitely be coming back again.

Great breakfast and staff

Best place in Webster quiet clean great breakfast worth it !!

Very comfortable hotel. It was next to the highway, but the soundproofing was excellent.The staff was friendly and helpful. I loved the shower.

THE food was really good, fresh, and hot. Staff extremely friendly and accomodating!

Clean room and friendly staff!

Nice breakfast and pool was clean

Dated and was not happy with cleanliness

Good breakfast Tissue box in room was almost empty

Place was extremely quiet which was refreshing staff extremely courteous and helpful. Too bad pool was closed down the kids were disappointed. Rooms were clean spacious enough.

We were greeted with a smile, check in was simple, guest services were friendly and helpful. Rooms were quiet spacious and clean..pool and hot tub were great.

Location and comfortable Nothing