Hampton Inn Rochester Webster

Was surprised that housekeeping is only done every other day. Fortunately, I was able to get clean towels at the front desk when I asked for them. The representative at check out explained that the housekeeping schedule was put in place during Covid and had never adjusted back. Summer 2026.

The property was very beautiful.

We had a lovely stay. The room was clean and comfortable. Breakfast had a great variety and different options each morning. Would stay again.

Staff manager was helpful in canceling one of the rooms when I ended up with two and only needed one. The hotel was very clean and well taken care of. Enjoyed the breakfast. Would definitely stay there again.

Large room

Nothing to add.

Terrific place. It was clean, in a great area with a lot of shopping and food nearby. Close to Rochester, but nice that it’s in a quiet neighborhood. I highly recommend this place. Everything from check in to checkout was perfect. Thanks for there still being nice, clean, comfortable places around.

The hotel staff was very helpful. The only issue we had is that the pool and Jacuzzi were broken while we were there. Rooms were nice air-conditioning worked well.

The staff was great

Small room, no sitting area. Did have chair for desk

This was the first time that we have stayed at this hotel and we were not impressed. When we checked in, we were not told if a breakfast was available. There was no clock in the room. There were not enough towel bars and it really would’ve been helpful to have a bar beside the toilet to help to get up and down. Instead of that “fancy“ bathroom counter, it would be much more helpful to have a traditional counter that would go wall-to-wall so that things would not fall off the end, it would give us more room for our toiletries, and it would probably be more economical to build. There could have been a towel bar under the bathroom sink. I didn’t see any hairdryer or nightlight. We couldn’t find any material in the room to tell us about local options for food. The QR code was not helpful, since we can’t use that. The pillows and the mattress were way too soft. The closet door swung out into the room so that when it was open, the other person could not walk by! It looks like this room is in serious need of updating.

It was pretty much what...

The staff were so helpful and supportive, especially after a long day of traveling. April at the reception desk was outstanding. The rooms were clean, the beds comfortable. There is some wear in the rooms (paint chipping in the bathroom), but for the most part, they are clean and more than adequate.

It would be nice if you had some/more breakfast food geared to gluten and dairy allergies.

BREAKFAST WAS GOOD. SOME STUFF NEEDED REFILLED.

Exceptional

The ladies at the front desk were incredibly pleasant and made CHRCK in and out a breeze

Everything was very nice in the room, the free breakfast and the entire experience was restful.

I have stayed .

Room was not clean: carpeting, bathroom floor, mold on shower door runner, horrible mattress. Place needs to be updated, raised tiles in lobby difficult to walk on. Room was quite pricey for the area where we stayed.