SpringHill Suites by Marriott Houston NASA/Webster

I all my days I have never had a quicker smoother check in. As a lifelong Hiilton Member I don't believe I think its time to look at Marriot properties more often if not exclusively

Broken button on the elevator. The hall didn’t smell good when I got off the elevator. Room was fine, no issues.

Is actually like. It is run down and barely functioning. Definitely would not recommend

Clehotel, great staff and amenities

There was a cockroach inside of the room only

Muy acogedora y muy cerca de muchos lugares de comida y entretenimiento

Clean lobby. Clean room. The swimming pool was down for "Maintenance". The bar was closed due to the bartender not coming in that evening. The Marketplace, that contained snacks, drinks, etc., was completely empty. According to their website, all of these items were operational. The Hotel was in need of basic maintenance. A wall socket in the room was very loose and almost came out of the wall. Some issues with the tub/shower faucet. Since we just stayed one night, it was not the end of the world. Breakfast was ok. Parking was not an issue and the staff was very helpful.

Exceptional

Room had a good layout and was very clean. There was not a restaurant as stated on the website but several nice restaurants close by and convenience store next door. Bar was minimal

Exceptional

Exceptional

The room was big and air was vold

Breakfast was good and room was big. Pleasant stay with family of 5.

Convenient stop on way to Galveston. Breakfast was nothing special but adequate. Needed extra towels and washcloths. Waited over 10 minutes for someone to come to front desk. No one ever showed. Bar staff saw me and another gentleman waiting but didn’t call anyone or assist.

Good

The room was clean but the 6th floor smelt weird so we had to be moved down. Breakfast was simple but consistent. And the staff seemed preoccupied but helpful when you got their attention. The location was great! It’s right next to Main Event and not far from dining and the movie theater. We walked to all three.

Location The toilet being right by the beds. Just thought it was weird.

Very good

We were double charged. Still trying to get a refund. We were double charged. Still trying to get a refund.

It’s clean I was given the wrong room, my son ended up sleeping on the floor, the breakfast was horrible.