Candlewood Suites MORGANTOWN-UNIV WEST VIRGINIA by IHG

When I reached out, everyone was very apologetic, but literally no compensation or action taken. As I prefer feces-less towels, will be avoiding IHG run facilities in future.

The location and the amenities. David at the front desk was so helpful! N/A

Clean room.

Exceptional

Superb

Exceptional

Pleasant

Very good

Superb

Parking and staff were great. Room was not the cleanest. Bed was hard. Ok stay for one night

Candlewood is my choice. It is clean and comfortable. They have the recliners and I need a recliner to sleep.

Very good

I was very comfortable in my room. It was really clean and I had everything I needed. I would definitely stay here again!

I l loved the fact that it was up the hill from the main roadway, which made it exceptionally quiet. I loved having a full kitchen with full size refrigerator and microwave and dishes, so that I could bring my dinner in and eat it there if I wanted. Air conditioning thermostat was on the wall, which is so much nicer than having to use the unit itself to control the temperature. Staff was very helpful. My only complaint was that I wish they also served dark roast coffee in the morning rather tan medium roast, and that they had sugar in the raw or natural sugar to put in the coffee rather than white sugar, which I don't use. Other than that, it was a great place to stay. I highly recommend.

Pleasant

Exceptional

Superb

Room was very clean and spacious. Staff was friendly. Would definitely stay there again. No complaints.

No complaints.

Very good