El Coronado Resort

Everything was very nice, enjoyed our stay….would def return….

This was my first time staying at this hotel, and unfortunately, it was a very disappointing experience. The front desk manager was extremely aggressive and rushed me through the check-in process. I had a few questions, but instead of helping me, she told me that she “didn’t have time right now” and that I should come back later because she was the only person working at the front desk. I understand that the front desk can get busy, but the way she spoke to me was completely unnecessary and unprofessional. My 10-year-old also asked her a simple question about where the bathroom was, and she immediately caught an attitude with my child. There was absolutely no reason for that kind of response. The elevator was another major issue. It took forever, and there were so many guests complaining about the elevator and the long wait. I was also very disappointed with the condition of the bedding. Comforters and blankets should be cleaned and changed regularly between guests. You have no idea what the previous guest may have brought into the room or what they may have been carrying. No customer should have to sleep under a dirty or disgusting comforter. Overall, my first experience at this hotel was extremely disappointing. The customer service, elevator situation, and cleanliness of the bedding all need serious attention. I hope management takes these concerns seriously because guests deserve to feel comfortable, respected, and welcomed when they stay he

Clean hotel

The staff at check in was great. We had a great room on the top floor. Enjoyed the pool and entertainment by a DJ. The only two complaints are one elevator wasn't working and not enough luggage carts available for checking in/out. We have stayed here in the past...and I'm sure we will again!

There is nothing they need to improve; staying at El Coronado was one of the most wonderful experiences. The staff is very respectful, and the place is clean, cozy, and has everything you need. I highly recommend it and give it the highest rating. Thanks to El Coronado, I had one of the best experiences of my life.

We found several large bugs in the bathroom, which were cleaned up everyday, but it was gross.

Exceptional

The room was spacious and clean

Clean, but not sure it was worth the amount of money. A front desk staff was rude to me when I was asking about guests and renting a beach wheel chair for my elderly mother. She was not friendly and didnt help us figure out to get my mom to the beach with her cane.

Love the pool & the activities. Unfortunately in order to have any shade around the pool you must pay for cabana and there are no complementary towels offered at the pool.

Clean room. Cute activities for kids. Nice pool. Staff was very nice. The restaurant in the hotel was awesome. CONS AC was not as cold as a normal hotel but it was decent at nighttime. The shower pressure was awful. Crest has a long walk to beach. The bedding was uncomfortable and weird. Not for me but it is the jersey shore after all.

I enjoy the pool and the walk to the beach was not far. The only thing the police came to the hotels due argument in the upper floor. I was shock.

The co

Exceptional

Room spotless, could use more lighting though. Staff lovely. Parking rough

Thank you gor rvery thing.

beach access excellent. comfortable rooms. balcony an added bonus restaurant OK. elevators tiny, long wait

Housekeeping is excellent. For the price though, its time to remove the carpets

READ THIS: if you like to sit in the shade by the pool, it cost $35. There are no umbrellas, and no free shady areas. I've never had this issue before. I am very well traveled. The staff were very uncaring.

Great location friendly staff The rooms were too dark need brighter lighting