Comfort Suites Near Potomac Mills

Room was not that clean and they didn't have blankets,so I ask them for one but said they don't have one. Blankets that color on it and it was not good of place.

Top notch value for a hotel experience. Elevator was a little slow but otherwise good experience.

Rooms were dirty,pool was nasty. We had to change rooms twice ,once because of a bed with food crumbs and a dirty toilet that had urine and hair on it. The second room ac was. Ot working and it smelled like smoke. They changed us to a different room but we heard the cleaning staff over the radio to the front staff that we were basically lying and the room did not smelled like smoke and the ac was working. This has never happened to us and we have stayed in many hotels. We will never go back and don't recommend. The only good thing was the gentleman that checked us in, he was very polite.

Exceptional

Alarm. Waited patiently, no answer or response. I had to search for my phone, search for local number of the front desk to let them know we were stuck on the elevator. This was by far the worst experience. I understand things happen but show some sense of urgency and empathy to Let me know what the next steps are. I am disgusted and disappointed.

Todo muy excelente

Superb

Exceptional

Location Everything else

Oh and double charged my credit card, night staff helpful but day staff useless, have no clue what they are doing

The breakfast was fine. The AC was not working very well.

Room smell like some one has been smoking in the room Clerks wanted to charge me extra money even though I paid money at booking

Large room with comfy bed and pillows

N/A

The room was clean The bed made too much noise

Exceptional

Beautiful

I liked everything and it was amazing except the walls are somewhat thin can hear other rooms tv in the bathroom and when guest doors shuts they slam and be so loud we heard doors slamming from across the way in our room all the way in back bedroom at night and through out the day nonstop

Superb

Nice and spacious and clean The room bad a massive crack on the ceiling so the floor was all wet when we walked