La Quinta Inn & Suites by Wyndham Dallas - Wylie

Need to increase the pool cleaning schedule.

great

THE ROOM CONTAINED ODORS, THE BED HAD A BLACK SPORTS ALL OVER

Everything was perfect!

Very stressful and unpleasant experience staying here.

The overall experience wasn't pleasant.

This is a good hotel, I felt that the area was safe and food, grocery, and convenience stores were in good distance. Minor issues like my curtain rod missing so it closed kinda funky, and needing to put new cocking around the bottom of the shower were my only complaint. Staff from the front desk to the house keepers were friendly and helpful! I would definitely stay again. Breakfast was good and decent parking!

It was a short visit. My husband and I have an occasional Date night. We always make a point to stay here. Receptionist was very kind .

The staff could’ve been a little bit more friendlier

Phone in room did not work at all the two days we were there probably still broke. Office chair broke, the other chair had a slit in the cushion and padding was coming out. Hair dryer did not work either and they never gave me a replacement. I WILL NEVER STAY IN A LA QUinta AGAIN!!! They didnt help with the problem they just didnt care. scale of 1 to 10 Negative 9!!!!!!!!!!!!!

Our only problem was when it was time to leave per my mistake I thought checkout was noon. About 11:35 a man not sure if management or clean up crew knocked on door immediately said we have to leave now. I said we have until 12. He said rudely no you have to leave now. No are you ok how was your stay. I said we will be right out. He said no you need to leave right now. Or we will charge you again for the room. I was a little in shock with the lack of customer service. To put it clearly we travel all the time for softball and due to this man my family and I will never stay with la Quinta in Wylie again. Very rude and unprofessional. I told him this much.

Clean and comfortable

The breakfast was very thorough in terms of items offered. And of course, it included waffles in the shape of Texas

Waffle batter dispenser broken. Definitely needs some updating.

Very good

Everything was great. Friendly and helpful staff. Very clean and room was amazing

The rooms were very clean and comfortable. The breakfast was pretty good. Check in and check out were great!! I can't seem to think of anything I didn't like..

Our experience staying at this hotel was worst part of our trip. First there was a mix up on our reservations and the “trainee” check in person had no idea what he was doing and unable to help so he called the manager who was not only unwilling to accommodate but was very aggressive on the phone to point that he was yelling. Second the walls are very thin and you can hear the people three rooms down. Third, the pillows were hard as rocks and the best was that the toilet paper holder only had one arm attached to the wall and the other arm was on the shelf. They patched the holes and painted over it so you hand unroll the toilet paper like you’re in jail. If you can find another hotel, stay there!

Dirty bad sofa

Very good