Grand Hotel Zagreb

Krevet udoban Nije hotel za 4 zvjezdice,toalet zapušten od ne održavanja(šolja(plastika ) žuta ,četka za solju prljava(stara ) cijena 150 eura noć.(realno vrijedi 80 eura max )

The hotel is renovated and has everything you need for a comfortable stay. There was a private party in the restaurant in the evening, but they still prepared a wonderful dinner for us. Breakfast was great. The location. It's on a main road (the rooms are not noisy). The area is industrial. To get anywhere nice, you need a car.

Also, the SPA!! and the Massage! recommend. only 15EUR for Saunas, I wish I went more. but really good. Breakfast fine. All was good. Hvala! Maybe the location, it's not in the city. but there's a Mall 5min walk, so thats nice. And also, you're booking this hotel for the Spa, not to be in the city. so thats fine.

The hotel is very clean and well-maintained. The rooms are tidy, neat, and comfortable, making the stay pleasant and relaxing I was a bit disappointed with the breakfast, as it used to offer a much wider variety compared to my current stay.

No qtips

Very convenient hotel, comfy room, very welcoming stuff, parking in place, delicious breakfast buffet! A big mall just nearby.

The breakfast was sumptious & had everything you would want. Room were comfortable, large & clean Staff at reception were not very helpful as not everyone spoke English, House keeping was not great we had to follow up for things to be replaced,

Excellent free parking at the hotel. Rooms and hotel in great condition.

Excellent breakfast ?

Nothing

Location and the restaurant.

Facility is very old and average, based on the very bad location, the price was not meeting the expectation. I ordered without breakfast, and I ordered for 2 persons for one night stay. Hotel reception insist I pay extra 45euro for the extra person, even I didn't book for breakfast. A manager went out and decide to not charge us extra

The hotel is situated at the west part of the city, it's in the shopping area, so if that's your kick, it's great, otherwise it's not close to the city centre or any specific landmarks. The breakfast is great, served from 6:45 which is good, it has a solid variety and more importantly it's refilled throughout the period breakfast is open. The room is spacious, and wifi works good. Also the staff is very polite and nice. The hotel doesn't have the best view, as half of the rooms look at the truck parking which can be loud even at night when the trucks are working. The cleanliness could be a bit better, and the parking in front, even though it's big, it's not from the hotel, and anyone can park there and it doesn't look that safe either. The spa has a strange concept that only the pool is free, while you have to pay for salt room and saunas and everything else (?!) On the hotel info it's even stated that to use a jacuzzi you need to pay, but luckily we got it for free, because it was not working so we had to ask for it to be turned on. Also value for money is not the best.

“Previously, when I was at the hotel, they gave us rooms that looked quite good. Last time, our rooms were bad. I made a complaint at the reception, but they tried to convince me that all the rooms are exactly the same, which simply isn’t true.

Great stay for business travellers

The hotel is nice, has spacious beds and seems well furnished. Free parking with enough spaces. The staff at the front desk was not the most polite, actually a bit rude.

Very clean Very good size of rooms Parking Next to shopping Center No drinking water in the room And no Facial Tissue Paper

Very very but very cleane and modern All the rooms are new Perfect facilities Very delicious food ? Close to mall to make good shopping and market Nothing

Everything OK - room size, internet, parking, good breakfact. Nothing to complain about.

Clean new Staff. Front desk upon check in. Front desk when I asked why it is written tha. Room service is delivered and it was nit…... Breakfast staff. Because she could not understand my room nr 109 , even that I explained twice like 109, 10 - 9 and nr by nr she made me to leave area and took me to front desk like thief where they told oh she did not understand well. No sorry nothing. Breakfast staff was not on position upon my entrance for breakfast so she just approach and ask for room nr.. and twice like that. Also most if pastry where old in breakfast. Banana were bad i am sure hardy edible. My mistake that did not took some photo. Same with check in staff same with room dinning. I spent most of time in various hotel type and tolerance is high but now I must write review. This is clean hotel