Red Roof Inn PLUS+ Dallas – Addison

The ice machine was not working unfortunately

The Staff was very Courteous and Professional, I certainly enjoyed the stay.

Superb

As good as any name brand hotel. I was impressed after staying at several competitors. Red Roof + compares to any of them.

Everything was OK except for the cockroaches. They were medium-size cockroaches small cockroaches literally everywhere on the floor in the bathroom near the bed near the night table walking on the power cord on to the bed other than that the hotel was good just that little detail.

Very good

The location Nothing

The room we stayed, room 119, had updated things....sink area and counter top but most of the room was old and dirty. The appliances old. Furniture all old. Drawers hard to even open and close. The first evening in I responded to a survey and gave them a 3 noting the room stinks. Smell is horrible. Response sorry. One evening I killed a bug I believe was a cockroach. They only cleaned the room once which was Thursday July 23. We asked on Saturday July 25th for them to clean after 9:30 am. They came to clean at 8:30 am we were not ready to leave yet. They said yes we will be back after 9:30 am but never returned. At midnight as we returned to the room I had to go to the office, take my dirty towels to get clean towels for the next day. Poor communications for sure. We did not expect it to be perfect since the price was lower than some others. We only slept and cleaned up each day and left. It was still very stinky. Burned a candle and used odor cleansing air sprays to be able to sleep in the smell. We were very unhappy yet endured. (I do believe the cleaning staff may not understand english well?).

The front desk associate was rude and lacked customer service

Clean and the pool area The front desk associate was rude and lacked customer service

Bad

As advertised. If you need a price friendly quick or long term stay. This will absolutely satisfy. No kitchenette no breakfast. Safe within reason. (Don’t worry Addison PD have nothing to do and will be there within ONE MINUTE if any issues. OVER-POLICED CITY!!!!

Súper agradable

It was in a very convenient location. Close to restaurants. First room smelled like smoke and had to change to a different room. Next room was a bit better.

Good

Exceptional

I was treated very unprofessionally,I’ll never stay at this place again.On top of all that they took part of my deposit! STAY AWAY FROM THIS PLACE!

Passable

It was clean and had everything I needed! It was quite a nice stay!

Everything , it was bad