Red Roof Inn Plus Dallas – Addison

Perfect stay

esta muy buena para un viaje sin necesidad descansar, solo paso

They overcharged me as of one week have not credited me back

The property was under construction no access to the pool the door would get stuck the water wouldn’t get hot the tv only had 4 channels the bed sheet was stained so didn’t look clean and it smells like wet dog staff wasn’t pleasant at all

The Staff was very professional and accommodating

Very good

My deposit wasn’t returned after a 2 week stay My deposit wasn’t returned after a 2 week stay

9/10

Everything was good

Clean room Everything was good

N/A The Hotel called me at 130p to confirm my stay. Our party had booked 4 rooms which 1 was a disabled one to attend a graduation. Driving to the Dallas area from Louisiana when I arrived to check in, they had put someone in my reserved disability room the night before. It was reserved weeks in advance. The Only rooms available were on the second floor which the hotel didn't have an elevator. The representative didn't mention anything when he called to confirm my stay. Bad gets worse, he told me that I didn't reserve a disability room. When I showed them the printout, the hotel changed to I booked a disabled room with a tub. I showed them the details(disability with roll in shower) while asking them how can a wheel chaired person get into the tub. The hotel said that they had one that they could clean and make ready. After waiting 3hours, we checked into the room. You could tell that the room was not vacuumed.

Reception was good

Roaches!! And dirty rooms! And they did not refund me for the 10 nights I didn’t stay!

The staff was very polite and helpful. However, I should’ve looked harder at the room before settling in for the night. There were tiny roaches scurrying around, the bathtub, soap/lotion dispensers were dirty, and the sheets on one bed had stains. However I at least brought up the roaches whenever I checked out to the staff and they made note of it instead of ignoring my complaint.

Staff was nice. Room was clean.

Bed and TV

Was clean hotel look remodeled but it still had the cockroaches living in the room woke up in the middle of the night with cockroaches crawling on me when I woke up in the morning there was cockroaches on the wall not very good experience

Parking is always easy

The rooms weren’t the cleanest, some bugs, food in sinks, beds were hard as a rock

I liked the location and staff The rooms weren’t the cleanest, some bugs, food in sinks, beds were hard as a rock