Members-only rates
4.3 / 5 Excellent

Tru By Hilton Albany Crossgates Mall

Tru By Hilton Albany Crossgates Mall
Tru By Hilton Albany Crossgates Mall – Albany, NY
Tru By Hilton Albany Crossgates Mall – Albany, NY
Check in 3:00 PM
Check out 12:00 PM

About Tru By Hilton Albany Crossgates Mall

Located in Albany, Tru by Hilton Albany Crossgates Mall features a fitness center, shared lounge, bar, and free WiFi throughout the property. The property is around 2.5 miles from Capitol Building, 2.7 miles from University of Albany SUNY and 5.7 miles from Empire State Plaza Convention Center. The hotel provides an indoor pool and a 24-hour front desk. Guest rooms in the hotel are equipped with a TV with cable channels. All guest rooms at Tru by Hilton Albany Crossgates Mall feature air conditioning and a desk. Buffet and American breakfast options are available at the accommodation. Corning Tower is 5.9 miles from Tru by Hilton Albany Crossgates Mall, while New York State Capitol is 7.6 miles away. Albany International Airport is 5 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.3 / 5
Excellent 1002 reviews
  • Engine customer Jun 2026

    Staff was great! Room clean,

  • Engine customer Jun 2026

    What a wonderful experience we had! From the customer service to the breakfast to the security checks! We will def. Return if we come bk to the area!

  • Engine customer Jun 2026

    Friendly staff and very clean establishment!

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Location Wasn't very clean, sheets were stained.

  • Engine customer Jun 2026

    Todo estubo muy bien

  • Engine customer Jun 2026

    The air conditioning was loud and it kept waking me up. This was my first visit to your hotel and I liked the interiors and simplicity. I was hoping to become a regular guest but my experience with the air conditioning was awful. I'd hesitate to visit again. See above

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Many food options. Hotel was safe

  • Engine customer Jun 2026

    One of the staff members, Quan, was professional, friendly, accommodating, and knowledgeable when I called ahead with questions concerning my stay. She helped me arrange for a late check-in and guided me through the process of creating a (free!) Hilton Honors account. Because of Quan, I felt confident in my booking with Tru. Not a thing! Everything was thoughtfully designed, the hotel was clean, and the staff members were polite, friendly, and helpful.

  • Engine customer Jun 2026

    Free breakfast was good More storage in rooms

  • Engine customer Jun 2026

    Superb

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Just saying

  • Engine customer Jun 2026

    Good

  • Engine customer May 2026

    Breakfast and late afternoon buffet was very convenient.

  • Engine customer May 2026

    Breakfast and late afternoon buffet...

  • Engine customer May 2026

    Very good

Frequently asked questions about Tru By Hilton Albany Crossgates Mall

Does Tru By Hilton Albany Crossgates Mall have free Wi-Fi?
Yes, Tru By Hilton Albany Crossgates Mall offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Tru By Hilton Albany Crossgates Mall offer parking?
Yes, Tru By Hilton Albany Crossgates Mall offers free parking on-site.
Does Tru By Hilton Albany Crossgates Mall have meeting spaces, conference centers, or conference rooms?
Yes. Tru By Hilton Albany Crossgates Mall offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does Tru By Hilton Albany Crossgates Mall have a fitness center?
Yes, Tru By Hilton Albany Crossgates Mall features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Tru By Hilton Albany Crossgates Mall located, and how walkable is the area?
Tru By Hilton Albany Crossgates Mall is located at 1651 Western Avenue, Albany, NY 12203. With a Walk Score of 55, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

What's nearby

Map of points of interest near Tru By Hilton Albany Crossgates Mall
  • State University of New York at Albany 1.5 mi
  • Albany Airport 4.9 mi
  • Albany International Airport 5.0 mi
  • New York State Capitol 5.4 mi
  • Albany Capital Center 5.6 mi
  • MVP Arena 5.7 mi
  • State University of New York 5.9 mi

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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