Homewood Suites by Hilton Albuquerque Uptown

Delicious complimentary breakfast. N/A

Exceptional

Shuttle service

Nice staff, great rooms Nothing

i visit my granddaughter in alb once a year. this is my 2nd time at homewood. there has been a vast improvement from last year..some upgrades, lovely decor (the balloons, the ducks, and pet places). the place is cleaner and friendlier overall. i really do not need a suite but i know my stay here will be clean in a nice part of town. one part of my trip is for us to take a nice swim in the pool which is also clean and refreshing. the breakfast buffet is above average. i like there is a peloton in the gym which i also use. love the patio too. i do not have a car while i'm here and like the walkable proximity to the mall

I liked having the 2 bedrooms. It was very nice. Needs updating.

Breakfast options were great 😊

It was located in a safe area, close to a highway to get to different places. Had an okay breakfast. Staff was friendly and check-in went smoothly. Room was spacious and had what we needed. The bed was comfortable. The kitchenette had everything for cooking. The bathroom was clean and big enough to move around for two people. The furniture in the room is worn and uncomfortable, even broken (the seat and back support). The furniture was also dirty, stains were visible. We were not comfortable sitting on any of it. It definitely needs to be changed out.

Wow on the selection of breakfast items - Very good!! The coffee was excellent! Thank U! The parking is a bit tight.

Great location Per booking Room was booked for 2 queen beds. Per front desk some rooms have full size. Also 4th room had plumbing issues

Excellent service

We love using this hotel for our travels to Vegas. It's dog friendly, has a kitchen and sofa bed in living room. So it gives us the space and privacy we need. And the breakfast is amazing!

We got into the room and it was dirty. The sheets were grimy, and the pull out couch was filled was black like substance all over. They changed our rooms and it was a little better but the hotel is run down. It smelled like dog and there was dog hair. They really need to upgrade this hotel cause the photos online are deceiving. If I would’ve known this hotel looked like this I never would’ve booked it. I was very surprised being that we’ve always stayed at other homewood suites and haven’t encountered one this rundown. It’s like a motel 6 or bestwesten now. Please read reviews before booking

Exceptional

The suite was amazing for a family of 5. Definitely worth the money. We had two kids in one room, another kid on the couch in the living room (which she wanted) and then us in the other room. Everyone loved it.

I like having an outer room. Both bedroom and outer room have TVs. This hotel is showing wear, but relative to others, it was okay. We saw staff working to clean and keep things up. Our room's carpet was good compared to other places I have stayed in. I walked around barefoot and with socks instead of flip-flops. Breakfast was as good as other places but I think Homewood has more options. Wednesday evening soul and salad gathering is a great idea. Morning staff was friendly. Of course the location was good for us. Restaurants nearby and shopping. Nothing to really complain about. We stayed only one night.

Exceptional

The room was filthy. There was a cockroach behind the bedroom door, mold in the shower, hair on the bathroom floor, dirt caked into the corners along the bathroom baseboards, and even garbage wedged between the refrigerator and the cabinets. It reflects a complete lack of attention to cleanliness. The maintenance issues were just as bad. There was an open electrical box which created a safety hazard, and multiple ceiling tiles in the hallway were left open, making the entire property look neglected and poorly maintained. The whole hotel felt run down, and it’s obvious management has stopped caring about the condition of the property. If anyone is inspecting this hotel, they’re clearly not doing their job. As for the reviews calling this hotel “clean,” they don’t match the condition I experienced at all. It’s hard to understand how anyone could describe this property as clean based on what I saw. I can’t help but wonder whether some of those glowing reviews reflect the experience of ordinary guests. Save yourself the disappointment and stay somewhere else. There are plenty of hotels that actually prioritize cleanliness, maintenance, and guest safety. This property clearly doesn’t.

Location. It was also clean and staff were friendly. The bathroom door wouldn’t close all the way

Such as closet door would not stay on the track. Drapes were hanging down. Freezer door was crooked. Wall around LL elevator button needs repair.