Hyatt House Allentown / Lehigh Valley

The room was very clean and the employees were very helpful. Property was very will taken care of. There was breakfast in the morning with very pleasant people taking care of everything. And it was good with a nice variety everyday. I would definitely stay here again.

Good

I had drinks and ate at the hotel restaurant - drinks were fine but the food was overpriced and flat out terrible.

Bey well maintained

Loved the location from Dorney Park. Loved how the room already had all kitchen items. Loved the pool and the time it was open til. Loved the complimentary breakfast. Loved the room design.

good nil

Convenient location for Dorney Park and other Allentown locations. Clean hotel and excellent breakfast.

Exceptional

great service

Exceptional

We loved this location and the hotel. The staff was super friendly, rooms were clean and the food at the hotel restaurant was delicious!

Best breakfast I have ever had at a hotel. Everything was very clean, overall the experience was great. Staff was very friendly and the pool was amazing.

Superb

Very good

Exceptional

Tout etait prfait

We stayed at this property the past 5 years. WE LOVE IT! Had some issues upon checking in with a duplicate reservation from another 3rd party site - making it seem as though we had 2 rooms, but the front desk staff young lady was very thorough and we got that resolved as I HAD CANCELED the 2nd reservation, but the booking site didn't fwd that info to the property. We were able to get into another room quickly (King suite with kitchen and sofa bed) and we were very happy for her diligent work upon us checking in. However, we had stayed here in the end of June and July 6th, as well as this past weekend (July 30th thru 8/2). The 1st instance we stayed in Room #441. We came back later in the evening, and had a cleanliness issue with the area in/around the sofa-bed and it was quickly addressed (even at 11:30 p.m.) by housekeeping at that late hour, and it was so appreciated. This time, this last weekend and asked for early arrival - which we KNOW is not guaranteed, but our lower room (2nd fl) was not yet ready. The front desk graciously agreed to put us in an available room of the same type, and low and behold it was Room #441. Upon entering, all seemed well and we were happy upon returning from errands to get into out preferred room... but we immediately saw alot of dust and hair on the windowsill in the sitting area where the sofa bed is, as well as some small dead insects in the one corner of the windowsill in the main bedroom and water bottles under the sink in the bathroom. This facility is ALWAYS ABOVE AVERAGE every time we've been here over a 5 year span and I will not stay anywhere else, but some of these seemingly petty things would offend some guests. Please know that this will not deter me from choosing this property again, I certainly will --- but for the same room on 2 occasions to have issues is not what I expected. I did proceed to take photo's of same, and advised the front desk attendant - she took my name and cell # and advised that the manager or housekeeping would get back to me and provide an email so I could forward them to her, however she never contacted me. I will say that the best part was I accidentally left my RX prescription in the room, and Ms. Johnson was quick to contact me to advise me of that as well as offer available means of getting it returned. Again, this property always exceeds my expectation in one way or another, and I look forward to visiting again next July/August 2027.

The property was close to local stores. This property is very clean and relaxing. There’s nothing I didn’t like about this property, everything was amazing.

Everything was great but pool ws cold and water was all over the room.

Exceptional