Holiday Inn Express & Suites Amarillo West by IHG

Perfect for our purposes. Nothing not to like.

This was a great place to stay as we were passing through. Very clean, quiet and the breakfast was good. We will defiantly stay here again!

New, modern facility conveniently located near I40 on the west end of Amarillo. Ideal for an overnight stay for those heading west. The included buffet breakfast is good, not great. Ample parking. Nice indoor pool. Would definitely stay here again.

Great bed and breakfast was wonderful.

Clean was clean and very neat

Everything was great for our one-night stay.

Clean, comfy beds, great breakfast N/A

Staff was extremely friendly, the lobby was well lit, even arriving at 11 o’clock gave you a sense of great security, the room was very nicely decorated, had a wonderful layout, included thoughtful amenities, such as dove brand, body wash, shampoo, and conditioner, Keurig, coffee maker, and cake, cups, and was very spacious. Not to mention, one of the most comfortable hotel mattresses that we’ve had in all of our various travels. You won’t be disappointed.

I had issues with my flight and my check in was extremely late. The staff were great, very understanding and the night gal even stayed late to make sure my check in went smoothly. I was able to snag breakfast to start the day, and always appreciate a place where this is still included in the cost of the stay. Good variety of options. Current construction did make it a little interesting to get to in the dark, but it’s very accessible once you know where you’re headed. My one suggestion for improvement is to find a way to make the doors to rooms and hallways soft close….I was awoken several times from doors closing in the halls.

I was relocating from one state to another and called the hotel a few hours in advance to ask if there would be a staff member who could help me unload MANY items to my room on the first floor. The young woman, Vennai (spelling?) was very pleasant and professional and said that someone could help. Joe, who also works at the front desk was my delightful helper. I SO appreciate Joe and Vennai! I was quite exhausted and they were both so kind and professional! Many thanks!

Dog friendly and plenty of room to walk them around. Soft sheets and spacious, airy room.

I would not recommend this hotel if you have small children. The doors are SO LOUD and slam in the hallways. We could hear the upstairs room like they were in our room. The tvs are old and you cannot stream shows. If you are allergic to animals I would also not stay here as this is the place for people with animals to stay. Overall, I would not stay here again. Only redemption was the breakfast.

Good

Very clean. Helpful and friendly staff. Nothing

Superb

Very, very nice place!

Very comfortable, stylish and clean. Incredible breakfast! Staff was professional, courteous and friendly.

It was a great 2 night stay. Room was clean and the staff were friendly.

Would not stay here again. Booked two large rooms for several days, only one had a working AC. After switching to another room, the AC still did not work. No AC in the halls or common areas. Had an issue with the booking but the Manager and staff were very helpful in resolving the issue for us.

The check in was simple and quick. The front desk personnel was very kind and helpful, and my room was clean and very comfortable.